We are seeking a friendly, attentive, and customer-focused Restaurant Server to join our team. As a server, you will play a key role in creating a mem
12th January, 2025
Key Responsibilities:
Guest Interaction: Greet guests warmly, introduce the menu, and provide recommendations based on their preferences.
Order Management: Accurately take food and beverage orders, relay them to the kitchen, and ensure timely service.
Service Delivery: Serve food and drinks in an organized and professional manner, adhering to restaurant standards.
Menu Knowledge: Stay knowledgeable about the menu, including daily specials, ingredients, and potential allergens, to answer guest questions confidently.
Problem-Solving: Address guest concerns or complaints promptly, ensuring satisfaction and escalating issues to management when necessary.
Upselling: Suggest additional items such as appetizers, desserts, or beverages to enhance the guest experience.
Payment Handling: Present bills, process payments accurately, and handle cash or card transactions responsibly.
Table Maintenance: Monitor assigned tables, refill drinks, clear dishes, and ensure the dining area is clean and organized.
Collaboration: Work closely with the kitchen staff, bussers, and hosts to maintain seamless service.
Compliance: Follow health and safety regulations, including proper food handling and hygiene practices.
Qualifications:
Experience: Prior experience as a server or in customer service is preferred but not required; we’re happy to train enthusiastic candidates.
Skills: Strong communication, multitasking, and time-management skills.
Personality: Friendly, outgoing, and professional demeanor with a passion for delivering excellent customer service.
Physical Requirements: Ability to stand for long periods, carry heavy trays, and work in a fast-paced environment.
Knowledge: Familiarity with point-of-sale (POS) systems is a plus but not required.
What We Offer:
Competitive hourly wage plus tips.
Flexible scheduling.
Opportunities for career advancement within the restaurant.