_{19th December, 2024}

Position: Agricultural Service TechnicianII(Intermediate Technician)
Department: Service
Reports to: Service Manager (accountability to the Shop Foreman, if applicable)

Independently performs diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment. Ensures quality work and customer satisfaction while maximizing efficiency and productivity.
Key Responsibility Areas:

Equipment Diagnostics, Repairs and Optimization

• Perform all the duties of a Service Technician including: o removal, disassembly, and reconditioning of components
• complex diagnostics
• repairs on agricultural and turf equipment
• some PDI work (but it is not likely to be regular or consistently just assigned to this)
• may specialize in certain equipment types
• Perform a mix of shop and/or road (in the field) work, as required; which includes Precision Ag repairs
• Perform any and all service tasks as assigned
• May perform machine start ups
• May perform machine optimizations
• May assist or support in customer clinics
• Maintain condition of vehicles, inventory, tools and equipment in good working order

Administrative/Reporting/Goals

• Works toward attaining and maintaining appropriate efficiency, productivity and labour performance for personal ratings as well as to assist with team/department goals
• Maintains a minimum 75% or higher, labour performance rating, on a consistent basis
• Must be at over 80% labour performance on a longer-term basis prior to being eligible for advancement to next classification
• Complete all reports and forms required in conjunction with work assignments
• Account for all time and material used in performing assigned duties
• Follow all safety rules and regulations in performing work assignments

Organization / Department / Team Support

• Maintain a clean work area and performs work in a neat and orderly fashion
• Work to build and maintain constructive co-worker relations, and effective and productive team dynamics
• Ensure all safety regulations and requirements are followed by self and others

Personal Development

• Participate in training programs required for the development of skills and knowledge
• Participate in any specified training, as offered in the workplace
• Maintain current knowledge of John Deere and competitive products
• Maintain up-to-date and current product knowledge of related lines
• Maintain required technical and behavioural skills 

Critical Capabilities:

• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Interest in learning methods, materials, tools and techniques used in the repair of agricultural equipment
• Ability to operate vehicles and equipment used for diagnostic purposes
• Ability to lift at least 40 lbs. repeatedly; ability to lift between 40-75lbs as needed
• Ability to work flexible hours, varying shifts, weekends and holidays, if necessary
• Having and maintaining a valid driver’s license required

Desired Experience and Qualifications:

• Certified Journeyperson or equivalent
• 4+ years of experience performing service repairs
• Knowledge of engines, hydraulics, powertrains, air-conditioning, mechanical and electrical systems, used in the repair of agricultural and turf equipment; And as they apply to machines marketed by the dealership
• Ability to read, write, and speak effectively with customers and/or other employees
• High School Diploma or equivalent experience required
• Forklift license preferred
• Willingness to learn and work hard

Join the Team? Please apply to 

Janine le Roux
+1 469 4053196
Janine.LeRoux@archstaffing.ca

#INDR1

About Arch Staffing and Consulting
Arch is a diverse and global staffing firm incorporated in 1993. Along with our other divisions, we employ over 20,000 consultants in 72 offices around the world. Arch Staffing & Consulting will be the premier global staffing resource our clients, candidates and colleagues count on. We focus on finding our candidates their ideal job and we help our clients find ideal candidates.
Arch provides professional and commercial services for all industries, including information technology, accounting & finance, administration, skilled trades, engineering, healthcare and industrial.
Our team has more than 100 years of combined experience in the staffing industry, and a large network of proven talent. We have built a culture that attracts and retains the best talent in the industry. At Arch Staffing, placement is just the beginning of the process.

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