_{13th February, 2025}

Our client, is a global supplier of material handling and logistics systems. The company is known for providing innovative solutions in areas such as conveying, loading, palletizing, packaging, and sorting. They serve various verticals in the material handling space, including logistics, airports, cement, mining, and bulk material handling.

Their expertise lies in developing and implementing integrated systems to optimize the efficiency and reliability of material and product handling processes. This can involve technologies such as conveyor systems, sortation solutions, and automated packaging systems. They are committed to delivering solutions that enhance the overall performance and sustainability of their clients' operations.

Due to their growth in North America, they are seeking to identify a Director of Systems/Application Engineering to oversee a small team and drive them towards competition of world-class system designs that result in winning deals. 

Their Spec:
The Systems | Applications Director, Logistic Systems is a high-visibility, high-impact leadership role responsible for conceptualizing and co-architecting with Customers in North America to provide best-in-class intralogistics solutions based on our client’s product portfolio and industry best-in-class intralogistics business/material flow processes. The Director is also responsible for developing, leading, and managing a team of Systems/Application engineering professionals to achieve company objectives relating to customer, people, market, and financial outcomes.

The Director is accountable for establishing, growing, and maintaining world-class systems/applications engineering capabilities, inclusive of improvement initiatives, process development, and system infrastructure development. The role will work closely with functional, regional, and global peers to prioritize focus and to build capabilities in alignment with the organization's sales support process. The Director will lead a highly capable team dedicated to providing designing, engineering, estimation, and proposal development support for the Sales team. 

Key Responsibilities

• Model our Leadership Principles, and visibly and authentically live our Core Values of: Integrity and Ethics; Customer Focus; Quality and Innovation; Teamwork; and Sustainability.
• Direct the process of sales support focusing on conceptualization, application, cost estimation, and commercial proposal development. This is inclusive of team and individual contributor training, mentorship, performance measurement, and team management.
• Collaborating with functional peers in both direct sales and Customer Support, create unique solutions that anticipate future opportunities, uncover, and resolve unmet Customer and market needs by applying hardware and software solutions to key intralogistics business processes.
• Establish, lead, and abide by the systems/application engineering processes, ensuring the required support for the Sales team.
• Develop and lead Systems/Application engineering capabilities, including opportunity evaluation, support identification, prioritization, KPIs (harmonized with global Centers of Competence), management reporting, functional cadence, and communication.
• Partner with functional and global peers to develop strategic initiatives and execute tangible and measurable improvement programs focused on systems/application engineering capabilities.
• Lead/co-lead focused technology teams aimed at driving consistency in execution of new technologies and regionalizing such systems design responsibilities as capabilities are developed.
• Contribute to the evaluation of strategic sales leads with a focus on differentiated solution and consultative selling as well as quality of gross margin opportunity.
• Participate and engage with Customers and business partners, ensuring techno commercial is well covered and represented.
• Develop and deploy insights to optimize the business value of proposed solutions, inclusive of development and delivery of complex sales presentations.
• Ensure maintenance of as-sold margins by collaborating closely with the Project Execution team in pre-sales, sales, and sales handover phases.
• Collaborate with line of business and marketing teams to enable them to create compelling market-facing campaign content.
• Develop system/application engineering team's capabilities to effectively communicate and present during customer engagements.

• 10 plus years of experience in the intralogistics industry as an OEM or integrator of advanced material handling solutions, leading in a globally matrixed organization with notable progression in application/sales support/systems engineering and/or adjacent disciplines.
• Able to consistently deliver performance improvements in relation to key results areas with a highly driven can-do attitude.
• Excellent time management skills, ability to plan, execute, and deliver engineering/sales proposals.
• Demonstrated ability develop and manage an engineering/sales support organization with excellent people management skills.
• Ability to perform well under time pressure and tight delivery schedules.
• Ability to perform as an individual contributor on behalf of the team.
• Deep insights into systems/application engineering processes to ensure standards for sales support are met.
• Demonstrated leadership skills to hire, onboard, and coach high-performing teams.
• Change agent with the ability to lead and influence in the face of ambiguity and complexity.
• Effective and efficient collaborator with ability to work with and add value to teams/networks who are globally dispersed.
• Willingness and ability to travel approximately 40% of the time.
• Proficiency in Microsoft Office suite (Outlook, Word, Excel) and data management software (SAP preferred).
• Bachelor of Science in Mechanical, Electrical, Computer Engineering or equivalent required.
• MS in Engineering or MBA is highly preferred.