Collaborate with cross functional teams to provide technical support with ability to work autonomously and manage multiple tasks
12th February, 2025
Responsibilities:
Manage the physical lab set up, which includes organizing, audit and cataloguing, equipment inventory tracking to ensure high productivity of software lab benches for the engineering teams.
Regularly update asset management tools to ensure availability of test equipment and spare parts. When necessary, you will issue Requests for Quotes (RFQs), Purchase Requisitions (PQs), Parts Requisition Forms, Return Material Authorizations (RMAs), and keep track of Purchase Orders, parts delivery, and returns.
Maintain test lab equipment health by conducting periodic health checks and resolving findings.
Identify and recommend creative ways to enhance existing practices, propose and implement improvement ideas (process, hardware configurations, automation, etc.). Participate in the Continuous Improvement initiatives of the Lab Management Team.
Ability to work shifts including evenings, weekends, and holidays.
Work independently during second shift.
Can you drive these processes?
Provide technical know-how, documentation, and training to test and other business functions.
Monitor and track the tickets reported through ticket management tool (JIRA)
Create SOP's and processes / procedures to maintain test bench documentation.
Collaborate with testers to report root causes for the issues identified.
Manage Lab Improvement projects.
Attend Lab management related meetings.
Required:
Associate degree in electronics, electrical engineering, or telecommunications
Minimum 2 years of hands-on technician experience in satcom, telecommunications and/or network environments
Experience with networking basics - Ability to use tools to resolve/troubleshoot networking issues.