_{21st October, 2026}

About the Role 
This role works closely with stakeholders across People & Culture, Industrial Relations, Legal, Risk, Finance, Data Analytics and SAP HR to support accurate payroll outcomes, strong governance and continuous improvement.
 
Key Responsibilities 

• Complete investigations and reconciliations of payroll data and information.
• Deliver payroll remediation, reconciliation and investigation activities.
• Investigate and resolve payroll issues raised by current and former colleagues and matters escalated through internal service channels.
• Apply payroll subject matter expertise to support the delivery of payroll remediation outcomes.
• Gather technology and process requirements arising from legislative or business changes.
• Assist with the development of new payroll processes and procedures.
• Review, design and improve payroll processes and systems.
• Deliver payroll related activities in collaboration with internal partners and stakeholders.
• Support alignment between payroll activities, Operational Excellence projects and the wider People & Culture function.
• Work closely with People & Culture teams to support the accuracy of payroll content and provide an exceptional user experience.
• Identify and implement continuous improvement opportunities.
• Maintain a strong focus on risk and compliance and ensure appropriate controls are in place.
• Perform relevant controls, adhere to applicable policies and procedures, and escalate risks, issues or breaches when identified.

Skills/Experience

• Payroll experience within a complex corporate environment.
• Strong experience with SAP or similar systems.
• Strong experience in payroll reconciliations.
• Advanced analytical and problem solving skills.
• Ability to interpret complex information and translate it into accurate outcomes.
• User acceptance testing knowledge and skills.
• Strong computer literacy across Microsoft Office applications, particularly Excel.
• Excellent written and verbal communication and interpersonal skills.
• Ability to influence senior stakeholders.
• Strong time management skills with the ability to manage multiple priorities.
• Ability to work effectively in a fast paced and changing environment.Experience using HR solutions and tools to support HR products, services, processes and strategy.
• Strong focus on operational excellence and customer centric delivery.
• Ability to work autonomously where required.
• Tertiary education in Business, Finance, Computer Science or a related discipline.

DESIRABLE SKILLS

• Financial Services industry experience.

WHO WE ARE 
Kirra Services is a leading provider of IT services and recruitment personnel, headquartered in Canberra, ACT. Award-winning winners of the Seek SARA 2025 Small Recruitment Company of the Year, we partner closely with a range of Federal Government agencies and are continuously seeking talented professionals to join our growing team.  
 
Kirra Services is proudly SupplyNation Certified and majority Indigenous-owned. We are committed to creating opportunities for all Australians and strongly encourage Aboriginal and Torres Strait Islander candidates to apply for all roles. 

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