_{18th December, 2025}

ABOUT SPORTS TRAVEL HOSPITALITY GROUP (STH GROUP)
STH Group partners with leading global sporting events and premium partners to elevate the world's biggest sporting moments, delivering exceptional hospitality and travel experiences. With offices across London, Miami, Auckland, Melbourne and Sydney, STH Group provides a genuinely global service offering.
 
In February 2025, STH Group proudly opened their Sydney offices to oversee Men's Rugby World Cup Experiences 2027 in partnership with World Rugby. Through this collaboration, STH will deliver premium fan experiences for Rugby World Cup 2027 in Australia.
 
ROLE SUMMARY:
As Senior Operations Manager (Venues & Events), you will play a critical leadership role in delivering world-class, premium travel and hospitality experiences for Men's Rugby World Cup (RWC) 2027 Experiences in Australia. With responsibility for planning and hands-on operational delivery across a complex, multi-stadium event environment, this role ensures seamless execution, exceptional service standards, and unforgettable fan experiences. Working closely with the Head of Event Delivery, the role connects strategy to on-the-ground delivery, ensuring operational excellence across all venues and events.
 
This position oversees supplier and venue coordination, stakeholder alignment, and onsite leadership, while supporting budget management, compliance, and risk mitigation to deliver safe, efficient, and high-quality events. You will also play a key role in driving continuous improvement through innovation, sustainability initiatives, and service optimisation, while developing team capability through training and leadership. Through strong operational oversight and collaboration, the role ensures Rugby World Cup Experiences 2027 are delivered consistently, compliantly, and to the highest international standards.
 
ABOUT YOU:

• Venue & Event Operations: Extensive experience in executing large-scale events with a focus on seamless delivery and operational excellence.
• Operational Leadership: Proven track record in leading and developing multi-disciplinary teams to ensure the effective execution of diverse event components.
• Strategy: Proficient in creating and implementing strategic operational plans that align with organisational objectives and optimise event execution.
• Financial Management: Skilled in budgeting, resource management, and financial reporting to support cost-effective event operations.
• Supplier & Venue Relationship Management: Strong background in negotiating and managing partnerships with suppliers and venues, ensuring adherence to high operational standards.
• Customer Experience Focus: Committed to enhancing fan experiences, driving innovative service delivery improvements.
• Sports and Events: A passion for sport, rugby, travel and events would be beneficial but is not essential.

 
This is an incredible opportunity to lead the end-to-end delivery of world-class, premium Rugby World Cup 2027 experiences across Australia, combining hands-on multi-venue event operations with innovation, leadership, and unforgettable fan moments.  
 
APPLICATIONS CLOSE - Friday 16th January 2026
 
Why choose STH?
At STH Group, you belong to something greater; our experiences are unique and so are our people. STH Group is committed to equal opportunity and building a diverse workforce, we encourage applications from all backgrounds. We are committed to equity and inclusion and welcome candidates from underrepresented groups.

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