Lead the design & delivery of premium sports travel and hospitality programmes for some of the world's biggest sporting events!
ABOUT SPORTS TRAVEL HOSPITALITY GROUP (STH GROUP)
STH Group is a Sodexo Live! company, with offices in London, Melbourne, Sydney and Auckland enabling a truly global reach and service offering for major sports events around the world. They partner with event owners to make the biggest sporting events in the world - even better. From Olympic Games, Cricket World Cups, Australian Opens, Rugby World Cups to NRL games in Las Vegas, their award-winning team cover the globe to create premium travel and hospitality programmes.
New Zealand Rugby (NZR) and Sports Travel and Hospitality Group (STH) recently announced a new four-year partnership to deliver premium and authentic experiences for rugby fans. Building on the previous All Blacks Tours partnership, STH will now offer both travel and hospitality experiences for rugby fans in NZ and across the world. This expands their rugby offering, reimagining every part of the fan experience, and is aptly named All Blacks and Black Ferns Travel and Hospitality.
ROLE SUMMARY:
As Travel Manager for the STH New Zealand business, you will plan and deliver exceptional travel programmes, creating innovative, first-class travel and hospitality experiences that connect fans to unforgettable sporting events. Working closely with other internal teams, you will ensure the smooth delivery of all premium experiences to B2C, B2B, and third‑party clients.
You will design, deliver, and continuously improve processes to ensure a seamless customer journey from pre-event to post-event for both B2C, B2B and 3rd party sales. The role requires experience in operational efficiency in delivering seamless travel products and packages.
ABOUT YOU:
We are looking for someone with proven experience designing and delivering travel products or packages, with a strong focus on operational excellence and customer satisfaction.