Exciting career opportunity for an Account Executive Director in the Group Benefits space!
Why You Will Love This Organization
Our client is a family-owned and operated organization based in Mississauga, proudly serving the group benefits needs of public sector organizations across Ontario since 1970. With a close-knit team of around 30 employees—including account executives, service advisors, and technical specialists—they’ve built a strong reputation for expertise, integrity, and exceptional client service.
You’ll be joining a company where people truly come first. The culture is family-oriented, flexible, and collaborative, with leadership that’s generous, understanding, and deeply committed to supporting their employees. This is an environment where long-term relationships—both with clients and team members—are valued and nurtured.
The Impact You Will Have
As the Director of Account Executives, you’ll play a key leadership role in mentoring and developing a team of experienced Account Executives. You’ll bring consistency, structure, and a results-driven approach to the group benefits division—helping to strengthen client relationships, improve operational performance, and shape the next phase of the organization’s growth. Your ability to balance strategy, people leadership, and client care will directly contribute to maintaining the company’s trusted reputation in the municipal benefits space while positioning the team for future expansion into the broader public sector.
What You Will Do
• Lead, mentor, and support a team of Account Executives, promoting collaboration and accountability.
• Establish, monitor, and report on Key Performance Indicators (KPIs) to enhance consistency and performance across the AE team.
• Manage client escalations with professionalism and empathy, maintaining strong relationships built on trust.
• Drive continuous improvement and team alignment with company goals and service standards.
• Partner closely with senior leadership to support strategic initiatives and growth opportunities.
• Foster a positive, team-oriented environment that balances autonomy with shared success.
What You Will Bring
• 10–15 years of experience in group benefits, ideally within the municipal or public sector.
• 5–10 years of management or team leadership experience overseeing account management or client service teams.
• Strong mentoring and people leadership skills with a “firm but fair” approach.
• Demonstrated ability to develop and implement KPIs and manage client escalations.
• A balanced leadership style—professional, approachable, and adaptable to change.
• Proven ability to maintain high service standards while fostering team engagement and growth.
Work Environment
• Location: Mississauga, ON (hybrid work environment).
• Hours: Full-time, Monday to Friday.
• Travel: Occasional travel within Ontario may be required for client meetings.
• Team: Highly collaborative, family-oriented culture with a focus on flexibility, trust, and long-term success.
If you’re a seasoned group benefits professional with a passion for leadership and client service—and you’re looking for a place where your voice will be heard and your contributions will truly matter—apply today to learn more about this exciting opportunity!
JOB VACANCY STATUS
This role is currently vacant, and the organization is accepting applications with the intention to hire as soon as possible.
HIRING RANGE
The anticipated hiring range for this role is an annual salary of approximately $150,000, plus a car allowance and a performance-based bonus. Compensation is flexible for the right candidate.
USE OF ARTIFICIAL INTELLIGENCE – BY RECRUITERS & HIRING MANAGERS
At The Talent Company, people are at the center of our recruitment process. While we may use artificial intelligence (AI) tools for limited administrative purposes (such as writing creative outreach messages, summarizing interview notes or transcribing reference checks) AI is never the decision maker. Resumes and candidate information are personally reviewed by our recruiters, and all hiring decisions are made by people who bring judgment, care, and expertise to each match. If a client’s recruitment process involves a greater degree of AI use during their own interviews or assessments, we will communicate that to short-listed candidates so they are aware in advance. Our commitment is to use technology responsibly, while ensuring fairness, transparency, and respect at every stage of the process.
USE OF ARTIFICIAL INTELLIGENCE – BY CANDIDATES
We recognize that candidates may choose to use artificial intelligence (AI) tools to support their job search, for example, to refine writing style or gather research. While this can be appropriate, the information you provide in your resume, screening questions, and interviews must always be truthful and accurately reflect your own experience, knowledge, and competencies. AI should never be used to create or exaggerate credentials. Our goal is to understand the real you – your skills, your story, and your potential – so that we can make the best possible match between you and the organizations we serve.
ACCOMMODATION & INCLUSIVITY At The Talent Company, we recognize the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems. As an equal employment opportunity organization, we do not discriminate against any employee or applicant for employment based on race, Aboriginal peoples, members of visible minorities, sex, age, national origin, religion, sexual orientation, gender identity, persons with disabilities and all other categories protected by law.
We are committed to Equal Opportunities and welcome applications from all sections of the community. Please let us know by emailing lauren.maharaj@thetalent.co if an adjustment or adaptation is required at any stage to support you during the recruitment journey.