_{10th June, 2026}

Are you a positive, proactive and compassionate Customer Service Advisor looking for a new challenge?
Do you want to join a fun and supportive team with 31 days holiday and plenty of opportunities for progression?
We’ve got an exciting opportunity with a credit hire company that are growing their team!
If you’re great at building relationships over the phone, organised and have great attention to detail then this could be the role for you!
As a Customer Service Advisor, your roles and responsibilities will include…

• Preparation of payment packs, including all relevant documentation
• Make sure that the recovery of payments happens within SLAs
• Work with various systems including case management, Excel & portal systems
• Manage your own diary and caseload
• Ensure that payment packs are created to the highest standard

We’re looking for a Customer Service Advisor with the following skills and experience…

• Previous experience in a fast-paced office environment or similar
• An understanding of credit hire is desirable
• Enthusiastic, proactive and self-motivated, with great communication skills
• A strong decision maker and problem solver
• IT literate, with experience with MS Office
• Personable, positive, empathetic and compassionate

In return, the successful Customer Service Advisor will receive a salary of £25,500 to £30,000 plus the following benefits…

• Bonus scheme
• 23 days, plus bank holidays
• A subsidised canteen
• Access to lots of wellbeing schemes
• Life insurance
• Pension Scheme
• Progression opportunities

Apply For Job