_{24th April, 2026}

ONLINE APPLICANTS APPLY HERE

Thank you for your interest in working with Snelling Staffing of Metro Detroit! This application link is for the Customer Service Associate located in Detroit MI.
  
SUMMARY
This position is responsible for coordinating paperwork for inbound and outbound orders with 3rd party trucking companies, as well as monitoring the paperwork through internal and external tracking software. The CSA is also responsible for checking prepared orders which can require the use of scanner tools and other warehouse equipment. Occasional supervision of warehouse staff when the Warehouse Manager is busy. The CSA's time will be split interacting
with Truck Drivers, verifying loads, and entering the data into various systems. A strong computer familiarity is an important key to success, specifically with office programs like Outlook, Word, and Excel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Problem solving and customer interaction.
  • Receiving and sending out material to customers and completing the applicable paperwork required.
  • Ensure customer's product is stored or delivered in a timely basis, damage free.
  • Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns,
  damages, etc.
  • Following safety instructions & procedures and working efficiently
  • Ensure all maintenance documentation is completed and send to appropriate vendor (PTL, etc.)
  • Other projects and tasks as assigned by supervisor.

QUALIFICATIONS
• Must possess good communication skills as well as organizational and problem-solving skills.
• Computer skills a must.
• Must be able to use PC, scanners, calculators, and related equipment.
• Software experience required is Microsoft Office.
• Strong typing speed (35+ WPM) and familiarity with general computer programs
• Strong written/oral communication and organizational skills are required.
• SAP Experience is a plus!

EDUCATION/EXPERIENCE
• 1 year of customer service experience in warehousing required.
• Previous experience with Microsoft Office required.
• High School diploma GED required

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