_{19th February, 2026}

About the Role
Are you a people person with a friendly smile and a knack for staying organized?
St Peter’s Swim School is looking for a warm, professional, and proactive Shift Supervisor to be the heart of our facility during these busy sessions.
As the first point of contact for our families and students and staff, you will play a vital role in ensuring every visit to our swim school is a positive one.

This role is perfect for someone who enjoys a fast-paced environment and takes pride in providing exceptional customer service. 

Key Responsibilities

• Provide a warm, energetic welcome to all students and families as they arrive for their lessons.
• Booking Management: Become an expert in our booking software to manage enrolments, process payments, and update student records.
• Communication Hub: Manage the reception desk by professionally handling incoming phone calls and responding to emails in a timely manner.
• Customer Support: Proactively assist families with queries regarding levels, schedules, and general facility information.
• Team Support: Ensure our swim instructors are set up for success by assisting with shift checklists and administrative preparation.
• Facility Care: Maintain the presentation of our family waiting areas, ensuring they remain tidy, safe, and welcoming throughout the afternoon.

What We’re Looking For

• Exceptional People Skills: You are naturally friendly, patient, and enjoy interacting with children and parents.
• Tech Savvy: You are comfortable learning new software and have a good grasp of Microsoft Office/Email.
• Reliability: You are punctual and dependable, understanding that the 2:00 PM – 6:00 PM window is our "go time."
• Multitasker: You can handle a ringing phone while helping a parent at the desk without losing your cool.

Hours: 2 afternoons a week | 2:30 PM – 6:30pm and Sunday morning 8.00am – 12.00pm

Why Join Us?
At St Peter’s Swim School, we pride ourselves on a supportive team environment. You’ll be working in a vibrant facility where your work directly contributes to a vital life skill for the children in our community.

Apply For Job