_{21st February, 2025}

Who We Are: 
 
Bradken is equipping the resource sector to sustainably advance society. 
 
As an IT Support Technician you'll be joining a global leader in the design, manufacture and supply of wear products and services for mining equipment. 
 
Our 3000-strong global team members are proud of the innovative solutions we provide our customers and our commitment to being carbon neutral by 2030. 
 
You'll join a diverse and inclusive team contributing across more than 100 unique professions and trades. 

What's the Role: 

Bradken is seeking an IT Support Technician to provide Level 1 technical and administrative support across a wide range of business applications and IT helpdesk functions. This role is ideal for a recent local graduate or an early-career IT professional looking to develop hands-on experience in a dynamic and collaborative environment.

You are the first point of contact for end users, assisting with troubleshooting, system access, and service requests. You will work closely with specialist IT technicians and system analysts to investigate, triage, and escalate issues where necessary, ensuring timely resolutions and seamless operations.

You are detail-oriented and proactive, managing service requests, access permissions, and software license allocations while keeping systems documentation up to date. Your strong communication skills and customer-first approach will help you provide clear guidance and technical support to users across the business.

You are eager to grow and contribute, assisting with software asset management, license renewals, and general IT administration. You will also play a key role in QA and testing processes, ensuring the quality and efficiency of system changes.
  
Key Technical Criteria:

• Tertiary qualifications in Computer Science, Information Systems and Technology, or related field is essential, however if you have a diploma/certificate is also acceptable
• Basic IT work experience is advantageous

This role is based in Newcastle and Brisbane.

This is your opportunity to kickstart your career with a global leader, apply now and be part of an innovative and supportive IT team!

If you'd like to be part of a team that's changing the game, please apply along with your resume and a brief cover letter highlighting why this should be your next role. The closing date to apply for this role is 20 March 2025. 
  
Everyone has a story...be part of ours! 
 
Why join our team at Bradken? 

• Safety first environment and mindset 
• Flexible work options 
• Competitive Total Reward Packages 
• Global and local recognition programs 
• Paid Parental Leave 
• Learning and Development focus 
• Education assistance 
• EAP for you and your family 
• Community Involvement program 

 
Before commencing employment, you will be required to complete a psychometric assessment and a pre-employment medical including drug and alcohol testing. 

Only shortlisted applicants will be contacted. 
 
WE RESPECTFULLY REQUEST NO RECRUITMENT AGENCY APPROACHES 
 
Bradken is an Equal Opportunity Employer and we are committed to providing a diverse, inclusive, engaging, and flexible environment for our people because great things happen when individuals are given the opportunity to bring themselves into their work. All employment will be based on merit, competence, performance, and business needs.

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