07th October, 2026
Client Services Administrator
Salary: $80,000–$100,000 + superannuation
Location: Earlwood, Sydney
Work style: Permanent full-time | Office-based
Why This Role
Strong administration makes a real difference to an accounting practice, from helping clients with their first enquiry to keeping documents, deadlines and follow-ups on track.
Join a dedicated administration team supporting accountants and managers across a varied business and private client portfolio. The position combines client contact with practice administration, including ASIC matters, ATO follow-up, entity establishment and electronic signing processes.
Modern systems support the day-to-day work, with opportunities to contribute ideas that improve how tasks are handled. Care, accuracy and responsiveness matter, alongside confidence in taking ownership and keeping colleagues informed.
The Role
Responsibilities include:
- Providing administrative support to accountants and managers
- Acting as a first point of contact for client enquiries
- Liaising with the ATO, ASIC and other government agencies
- Preparing and lodging ASIC forms
- Assisting with company, trust and other entity establishment administration
- Maintaining client records and practice management systems
- Preparing correspondence, documents and electronic signing packs
- Monitoring deadlines and following up outstanding information and actions
- Supporting reception and general office administration
- Helping improve administrative processes and workflows
About Our Client Our client is an established Sydney accounting and advisory practice supporting business owners, private clients and small to medium businesses across varied industries.
Longstanding, often multi-generational client relationships underpin the practice. Services span accounting, taxation, business advisory, SMSF and technology solutions.
The broader team comprises 24 people, with five employees having served more than 10 years. That continuity sits alongside investment in cloud systems, automation and AI to support efficient work and responsive client service.
What You’ll Bring - At least two years of administration experience in an Australian accounting practice or similar professional services environment
- Experience dealing with the ATO and ASIC
- Clear written and verbal communication, including a professional phone manner
- Strong organisation, attention to detail and confidence managing competing deadlines
- Working knowledge of Microsoft Office and cloud-based systems
- A proactive approach to follow-ups, teamwork and learning new processes
- Permanent working rights in Australia
Experience with company or trust establishment will be highly regarded.
Familiarity with Xero Practice Manager, FYI Docs, BGL CAS 360, Simple Fund 360, FuseDocs or FuseSign would also be useful.
What’s On Offer - $80,000–$100,000 + superannuation
- Permanent full-time, office-based position in Earlwood
- Support from an experienced administration team, accountants and managers
- Varied responsibilities across client service and practice administration
- Modern cloud systems and practical exposure to automation and AI
- Established procedures with opportunities to improve processes
- Responsibility and autonomy within clear service standards
- Birthday leave and regular social events
Next Steps If you are an experienced Client Services Administrator looking for varied work, client contact and an established team, please apply now.
For a confidential discussion, contact Shaun at Minchin Recruitment:
hello@minchinrecruitment.com.au
(07) 3733 3544
#SCR-shaun-minchin
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