_{03rd November, 2026}

Data Analyst Intern
 
Location: North Victoria
 
Role Overview
 
We are seeking a motivated and analytical Data Analyst Intern to support data analysis, business reporting, CRM data management, and workflow improvement initiatives.
 
The host organisation is an established Melbourne-based managed IT services provider supporting businesses with IT support, cybersecurity, cloud solutions, Microsoft 365, CRM platforms, and digital transformation services.
This internship is ideal for a student or recent graduate looking to develop practical data analytics skills while learning how business data can be used to improve decision-making, customer engagement, and operational efficiency.
 
Working alongside experienced professionals, you will gain exposure to data management, reporting tools, CRM systems, and process automation through structured, supervised projects.
 
Key Responsibilities
 
1. Data Analysis & Reporting

• Assist with organising, checking, and analysing business data.
• Help prepare basic reports, spreadsheets, and dashboards.
• Use Microsoft Excel to organise and present information.
• Identify simple trends and patterns in data.
• Support the team in maintaining accurate and consistent reports.

2. CRM Data Management

• Assist with updating and maintaining customer and business records.
• Help check data accuracy and identify duplicate or incomplete records.
• Support basic CRM data cleaning and documentation tasks.
• Learn how CRM systems support business operations and customer relationships.
• Gain exposure to Microsoft Dynamics 365 or other CRM platforms.

3. Reporting Tools & Process Improvement

• Assist with preparing basic dashboards and visual reports using tools such as Microsoft Power BI.
• Research tools and methods that could improve reporting processes.
• Help identify repetitive tasks that may be suitable for automation.
• Support simple workflow improvement activities under supervision.
• Document existing processes and suggest practical improvements.

4. Team Collaboration & Documentation

• Work with team members to understand their data and reporting needs.
• Assist with gathering information for reports and dashboards.
• Help prepare basic documentation, user guides, and summaries.
• Share findings and updates with the team.
• Follow workplace guidelines for data privacy, confidentiality, and accuracy.

Skills and Qualifications

• Currently studying or recently graduated in Data Analytics, Information Technology, Business Information Systems, Computer Science, Information Systems, or a related discipline.
• Basic to intermediate Microsoft Excel skills, including data organisation, formulas, and reporting.
• An interest in data analysis, business intelligence, CRM systems, and process improvement.
• Good analytical and problem-solving skills with strong attention to detail.
• Ability to interpret information, identify patterns, and communicate findings clearly.
• Good written and verbal communication skills.
• Organised, proactive, and willing to learn new systems and technologies.
• Ability to work collaboratively and follow guidance from experienced team members.

Desirable but not essential:

• Familiarity with SQL and database concepts.
• Exposure to Microsoft Power BI or other data visualisation tools.
• Familiarity with Microsoft Dynamics 365 or another CRM platform.
• Basic knowledge of Microsoft Power Platform, including Power Automate.
• Experience with university projects involving data analysis, dashboards, databases, or business reporting.
• An interest in data quality, workflow automation, data governance, or digital transformation.

What You Will Gain

• Hands-on experience analysing real-world business data.
• Practical exposure to data cleaning, validation, reporting, and KPI tracking.
• Experience developing dashboards and visual reports using business intelligence tools.
• An understanding of CRM data management and customer information systems.
• Exposure to workflow automation and process improvement initiatives.
• Opportunities to strengthen Excel, SQL, Power BI, and analytical problem-solving skills.
• Experience collaborating with business and technical stakeholders.
• Guidance and feedback from experienced professionals to support your professional development.

Duration and Working Arrangements

• Location: Melbourne, VIC.
• Duration: 3 months unpaid internship.
• Supervision: The intern will work under the guidance of the IT Solutions Architect.
• Internship fees: An internship facilitation fee may apply.

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