18th January, 2026
Our client, a well-established education institution, is seeking a detail-oriented and proactive Accounts Officer to join their finance team. This role plays a key part in managing student financial accounts, payments, refunds, agent commissions, and accounts payable activities. If you are organised, customer-focused, and experienced in financial administration, this is an excellent opportunity to contribute to a growing education provider.
The Role
Reporting to the Finance Manager, you will be responsible for ensuring timely and accurate financial processing while providing outstanding support to students and external partners.
Key Responsibilities
Student Accounts
- Manage student accounts in line with fee collection schedules
- Monitor due payments and issue reminders to ensure timely collections
- Process student payments and allocate them accurately in student management and accounting systems
- Advise students on payment plans, deadlines, and non-payment consequences
- Process student refunds in line with institutional policies and regulatory requirements
- Generate reports on outstanding balances and payment trends
Student Support & Communication - Act as the primary contact for student account enquiries
- Provide professional and timely support to students and agents
- Work closely with Admissions and Student Services teams
Accounts Payable & Bookkeeping - Process supplier invoices and prepare payments
- Manage agent commission and bonus payments
- Reconcile accounts and resolve discrepancies
- Coordinate with education agents regarding invoices
- Liaise with Sales & Marketing to validate and apply promotional discounts
- Prepare financial and accounts payable reports
Quality Assurance & Compliance - Maintain accurate and up-to-date financial data across systems
- Ensure compliance with internal policies and regulatory requirements
- Assist with audit preparation and compliance reporting
- Monitor key accounts metrics and recommend process improvements
- Handle financial information with confidentiality and integrity
About You - Previous experience in accounts administration, finance, or bookkeeping
- Strong attention to detail and accuracy
- Excellent communication and customer service skills
- Ability to manage multiple tasks and meet deadlines
- Experience using accounting and database systems (student management systems highly regarded)
- Understanding of accounts payable and reconciliation processes
What's On Offer - Join a supportive and collaborative team
- Opportunity to work in the education sector
- Career development and learning opportunities
If you are interested in the role, please send your updated resume to shane@studyandwork.com.au
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