_{11th November, 2025}

You may be provided work experience in the following areas:

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology

TECHNICAL SKILLS REQUIRED
     CERTIFICATIONS RECOMMENDED
    
-       Windows 10 Troubleshooting
-       Windows Server
-       Microsoft Azure
-       Office 365
-       CCNA Networking Theory, Configuration, and Troubleshooting
-       Use Ticketing System
     -       Cisco CCNA 200-301 exam
-       MS-900 exam: Microsoft 365 Fundamentals
-       AZ-104 exam: Microsoft Azure Administrator
-       AZ-900 exam: Microsoft Azure Fundamentals
    

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