_{23rd June, 2025}

Job Title: Administrative Assistant – eCommerce Industry
Location: Silverwater
Employment Type: Full-Time )
Start Date: ASAP
Client Industry: eCommerce / Online Retail


Client Overview:
Our client is a fast-growing eCommerce business that prides itself on providing quality products and outstanding customer service. They are seeking a proactive and highly organized Administrative Assistant to support their daily business operations. This role offers the opportunity to work in a dynamic environment with room for career growth.

Position Summary:
The Administrative Assistant will be responsible for handling a variety of administrative and operational tasks that keep the business running smoothly. This includes order processing, inventory coordination, customer communication, and general admin support.

Key Responsibilities:

• Manage and process online orders, returns, and exchanges
• Maintain accurate inventory records and assist with stock coordination
• Respond to customer inquiries via email and online platforms
• Update product listings and content on eCommerce platforms 
• Liaise with suppliers, couriers, and service providers
• Perform general administrative tasks, including filing, reporting, and data entry

Candidate Requirements:

• Minimum 1–2 years experience in an admin or eCommerce-related role
• Strong communication and organizational skills
• Proficient in MS Office, Google Suite; experience with eCommerce platforms preferred
• High attention to detail and ability to manage multiple tasks independently
• Proficient in Excel
• Must be reliable, tech-savvy, and customer-focused

Preferred but Not Mandatory:

• Familiarity with design tools like Canva or basic marketing experience
• Knowledge of social media or digital content management

Working Environment & Perks:

• Supportive and collaborative team
• Flexible work arrangements
• Employee discounts on products
• Career development opportunities

Application Process:
Shortlisted candidates will be contacted for an initial screening. Suitable applicants will be presented to the client for interview consideration.
 
Salary as per experience and skills
 
If you are interested in the role please apply within or send your resume to shane@studyandwork.com.au

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