_{24th July, 2026}

About DBG Health & Operations 
At DBG Health, we are Defined by Good. Guided by a simple but powerful purpose: to create a world where feeling better is a right, not a privilege. Every day, millions of people rely on us for access to affordable, innovative health, wellness, and beauty solutions that make a genuine impact. Headquartered in Melbourne, we are a global-scale, privately owned organisation, powered by over 1,500 passionate professionals, united by a mission to help people feel better, live well, and thrive.
 
The Operations division brings together Information Technology, Supply Chain, Finance, the Project Management Office, and Scientific Affairs to support and enable all key divisions across the group. Operating at both strategic and operational levels, our operations team ensure seamless systems, robust governance, efficient supply chains, and scientific integrity, empowering DBG Health's divisions to perform at their best and deliver exceptional outcomes for customers, partners, and patients alike.
 
About the Role
 
We are seeking an experienced Senior Quality Assurance Manager to lead our Pharmaceutical Quality Assurance function based in either Melbourne or Sydney. Reporting to the General Manager Supply Chain, you will drive quality strategy, governance and compliance across the business, ensuring our products meet the highest standards of quality, safety and regulatory compliance.
 
Leading a team of quality professionals, you will partner with internal and external stakeholders, including suppliers, contract manufacturers and regulators, to strengthen quality systems, mitigate risk and support the continued supply of high-quality medicines to Australia, New Zealand and other developing global markets.
 
Role & Responsibilities

• Provide expert quality leadership across the pharmaceutical organisation, partnering with Commercial, Regulatory, Supply and Technical teams to embed best practice.
• Lead, mentor and develop a high-performing Quality Assurance team while driving a culture of accountability and continuous improvement.
• Drive continuous improvement of the Quality Management System (QMS), ensuring alignment with applicable global standards including TGA, PIC/S and other global regulatory requirements.
• Oversee supplier quality programs, including supplier qualification, agreements, performance monitoring and ongoing GMP compliance.
• Develop and implement quality risk management strategies, leading the resolution of quality and compliance issues including deviations, product quality complaints, compliance signals and potential recalls where required.
• Monitor quality performance through metrics, audits and governance processes, escalating significant compliance risks and engaging with regulatory authorities where required.

Skills & Experience

• Extensive Quality Assurance leadership experience within the pharmaceutical industry.
• Strong working knowledge of Pharmaceutical Quality Management Systems, GMP and global regulatory frameworks, including TGA, PIC/S and international quality standards.
• Proven experience managing supplier quality, contract manufacturing organisations (CMOs) and quality governance frameworks.
• Demonstrated expertise in quality risk management, regulatory inspections, audits, CAPAs, product quality complaints and recall management.
• Experience leading and developing high-performing teams while influencing senior stakeholders across cross-functional business units.
• Strong commercial acumen and exceptional communication, leadership and strategic problem-solving skills, with the ability to drive continuous improvement.

Benefits   

• Exclusive employee discounts via the DBG Health Employee Shop, including MCoBeauty, Esmi Skin Minerals, Nude by Nature, e.l.f. Cosmetics, Chemist's Own and more. 
• Acacia EAP Wellbeing Support, providing confidential 24/7 counselling, mental health support, financial coaching, and manager assistance.
• Join a values-driven, supportive, and friendly culture within a dynamic, fast-growing business that actively promotes professional development and internal mobility. 
• Enjoy the ability to work autonomously in an empowering environment that supports ownership, accountability and personal success. 
• Access to the Bastas Academy for Health Leadership (via Melbourne Business School), supporting emerging and senior leaders with industry-leading programs, coaching, and development. 
• DBG Health Leadership Academy, offering structured leadership development, mentoring, and clear career progression pathways. 

 
DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal- opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.  

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