_{16th March, 2026}

About DBG Health & Arrotex Pharmaceuticals   
 
DBG Health is a purpose-led healthcare group of more than 1,500 employees, Defined by Good, delivering accessible, high-quality health, wellness, and pharmaceutical solutions at scale. The group's success has been driven by strong customer relationships, pace, and agility, alongside a culture that empowers people to make decisions and deliver results in complex, regulated environments.    Headquartered in Melbourne, Arrotex Pharmaceuticals, a core business within DBG Health, is Australia's largest and most diversified pharmaceutical provider, supplying one of the most extensive prescription medicine portfolios in the market. Operating at scale within a highly regulated and competitive landscape, Arrotex plays a critical role in ensuring reliable, affordable access to essential medicines for Australians.    Together, DBG Health and Arrotex are investing in the next stage of growth, strengthening alignment and ways of working to support scale, innovation, and consistent execution — while apreserving the pace and agility that define the business today. This transformation is underpinned by a focus on innovation, capability uplift, and execution excellence, including the continued expansion of capabilities that will accelerate growth.    Our culture is grounded in empowered decision-making, a performance-driven mindset, and disciplined risk-taking, balancing innovation with compliance, every time. Guided by our PACT values; Pioneering, Accountability, Collaboration and Tenacity, we are building an environment where leaders can shape outcomes, influence enterprise-level change, and help define the next phase of growth for a leading Australian healthcare group. 


About the role:

Arrotex Pharmaceuticals is looking for a Commercial Operations Senior Analyst to drive data‑led decision making, optimise commercial performance, and lead CRM and reporting innovation across our commercial teams
 
 
 
Role & Responsibilities: 

• Delivering reporting / dashboards / presentations in MS Excel / MS Dynamics / Power BI for the benefit of the commercial teams for internal strategy alignment, performance management, and customer facing & interactive KPIs.
• Implement and determine the right set of KPIs across the different teams and functions to optimise commercial productivity, foster a performance management culture and drive accountability to grow the organisation.
• Spearhead the CRM pipeline of requirements, enhancements & transformation changes that will step change our sales force effectiveness and automate admin processes undertaken by the sales team.
• Explore options to modernise the stack and technology plugins that may complement and streamline our environment and set of hardware utilised by the sales team.
• Training of best practises to new team members in the commercial functions, as well as coaching and alignment cross functionally on master data best practises and suitable CRM system integration.
• Identification of opportunities and development of the relevant plans, insights, road map and project management requirements to bring those opportunities to fruition and deliver tangible benefit for the organisation.
• Explore the adoption of new systems requirements and determine road map for implementation and operationalisation.

 
 
Skills & Experience:
 

• Advanced CRM literacy
• Understanding on digital marketing modules and best practises
• P&L literacy and commercial finance acumen
• Exceptional statistics and mathematical ability to thrive on complex and extensive KPI combined usage
• Advanced Power BI ecosystem
• Advanced Excel proficiency Desirable
• ERP literacy
• Agile framework and advanced project management
• 2 years managing modern CRM systems
• 2 years in structured databases management
• 2 years in SQL programming Desirable
• 2 years in pharmaceutical industry
• Advanced DAX programming

 
Benefits & perks:  

At Arrotex Pharmaceuticals, we offer more than just a job - we offer a dynamic and supportive work environment where you can make a real impact. As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally. 

• Generous salary of $123,200 (package, inclusive of superannuation) and a 5% STIP.
• Exclusive discounts on our consumer health, wellness and beauty products - including MCo Beauty, E.L.F Cosmetics, Nude by Nature. Chemists Own and many more 
• Free membership to 28 by Sam Wood - 28 by Sam Wood is an online program designed to help Aussies get fit at home and live happier, healthier lives. From guided workouts and expert-created meal plans to motivational resources, it's designed for people of all fitness levels. 
• 12 weeks paid parental leave 
• We are a values-driven business fostering a supportive and friendly team culture 
• Enjoy the ability to work autonomously, empowering you to drive your own success. 
• Convenient head office location close to public transport, cafes and restaurants 
• Opportunity to grow your career across all divisions within DBG Health - Arrotex Pharmaceuticals, VidaCorp Consumer Goods, Independent Pharmacies of Australia Group and Axe Health Services.

 

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