22nd October, 2025
About DBG Health & VidaCorp:
DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over 1,500 dedicated professionals, we are committed to delivering affordable and innovative solutions that enhance the wellbeing of all people. DBG Health's consumer division, VidaCorp, builds brands in health, wellness, personal care, and beauty with a mission to enhance the health and wellbeing of people everywhere. VidaCorp operates globally across Australia, New Zealand, the US, the UK, and Europe, with continued expansion into new markets underway. VidaCorp boasts a diverse portfolio of brands - MCoBeauty, Nude by Nature, Esmi Skin Minerals, Natalis, Ferro-grad C, Chemists' Own, Apohealth, and more- that are either market leaders or strong challengers, all committed to providing customers access to high-quality, value-driven health, wellness, and beauty products. Our values of Pioneering, Accountability, Collaboration, and Tenacity are the PACT our team members make to be our best every day and work together to deliver this vision and create a great place to work.
About The Role:
Join our Logistics & Distribution (L&D) team and play a key role in keeping VidaCorp's products moving efficiently across Australia and New Zealand!
As a Supply Chain Coordinator, you'll help ensure the right products reach the right place at the right time, supporting our growth and helping us deliver for our customers.
In this role, you'll be comfortable working New Zealand business hours 1-2 days a week to provide seamless support across both markets. Based in our vibrant Sydney Market St office, you'll gain hands-on experience in international logistics operations, contribute to smarter supply chain solutions, and be part of a team that's driving real impact every day.
Role & Responsibilities:
- Manage and process customer orders (via EDI, email, or phone), ensuring accuracy, timely release to the warehouse, and prompt invoicing and ASN generation.
- Monitor order fulfilment and delivery performance, coordinating with warehouse and logistics teams to meet customer timelines and resolve any delays or issues proactively.
- Maintain accurate stock and inventory records, managing stock transfers, reconciliations, and investigating discrepancies across systems.
- Support operational efficiency projects, including value-added services (VAS), reworks, and process standardisation through SOP documentation and regular operations meetings.
- Build and maintain strong customer relationships, providing excellent service, resolving queries, and supporting customers in order management and system use.
- Collaborate across teams (Finance, Compliance, Supply Chain) to resolve billing queries, share performance insights, and uphold workplace safety and compliance standards.
Skills & Experience: - 3+ years' experience in a similar logistics, supply chain, or order management role. Ideally within FMCG, pharmaceuticals, retail, or cosmetics industries.
- Strong analytical and problem-solving skills, with a keen eye for data accuracy and continuous improvement.
- Advanced Excel proficiency and confidence working with ERP systems. Experience with NetSuite and/or Business Central is a strong advantage.
- Highly organised and detail-oriented, able to manage competing priorities and meet deadlines in a fast-paced environment.
- Clear and professional communicator, comfortable liaising with internal teams and external customers.
- Collaborative team player who takes ownership, contributes to team goals, and thrives in a dynamic, growth-focused environment.
Benefits & perks: At DBG Health, we offer more than just a job - we offer a dynamic and supportive work environment where you can make a real impact. As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally. DBG Health is Defined by Good. Our purpose is to create a world where feeling better is a right, not a privilege. Millions of people rely on us for access to affordable products and services that make them feel better. This is more than just a goal. It's our responsibility.
- Exclusive discounts on our consumer health, wellness and beauty products - including MCo Beauty, E.L.F Cosmetics, Nude by Nature. Chemists Own and many more
- Free membership to 28 by Sam Wood - 28 by Sam Wood is an online program designed to help Aussies get fit at home and live happier, healthier lives. From guided workouts and expert-created meal plans to motivational resources, it's designed for people of all fitness levels.
- Generous parental leave scheme - ask us about it!
- Access discounted private health insurance through Australian Unity, AIA Health of NIB
- We are a values-driven business fostering a supportive and friendly team culture
- Enjoy the ability to work autonomously, empowering you to drive your own success.
- Convenient head office location close to public transport, cafes and restaurants
- Opportunity to grow your career across all divisions within DBG Health - Arrotex Pharmaceuticals, VidaCorp Consumer Goods, Independent Pharmacies of Australia Group and Axe Health Services.
- Ability to purchase additional leave to provide opportunity for employees to spend more precious time with family, travelling or even study
- Explore the option of paying for your vehicle costs through novated leasing
DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal- opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.
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