_{06th June, 2025}

About DBG Health & Arrotex Pharmaceuticals:

DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over 1,000 dedicated professionals, we are committed to delivering affordable and innovative solutions that enhance the well-being of our customers. Arrotex Pharmaceuticals is the largest and most diverse pharmaceutical company in Australia. Our vision is to be the most trusted provider of affordable and quality healthcare products and services to deliver a better quality of life for Australians. Our values of Pioneering, Accountability, Collaboration, and Tenacity are the PACT our team members make to be our best every day and work together to deliver this vision and create a great place to work.

About the role:

We have an exciting opportunity for a Salesforce Effectiveness Manager to join our Medical Services team in Richmond. This role is key to supporting our sales operations and enhancing commercial performance through data, CRM, and reporting excellence. You’ll play a vital role in supporting sales strategies, improving CRM usage, analysing data insights, and collaborating with key stakeholders across the organisation to drive outcomes. If you are an analytical thinker with a strong CRM and reporting background, this is your opportunity to make an impact.
Role & Responsibilities:

• Manage sales data, reporting, and analytics, including BI tools, IQVIA, and KPI tracking.
• Drive CRM (VEEVA) oversight, ensuring accuracy in customer data and efficient system use.
• Create and manage templates for performance reporting, incentive calculations, and compliance.
• Deliver competitor tracking, insight generation, and support market research initiatives.
• Collaborate with cross-functional teams to support field force execution, presentations, and internal sales challenges.
• Provide training and support for sales system users and drive CRM adoption.
• Coordinate with external vendors and internal teams to support system enhancements and reporting accuracy.
• Support sales induction program and order management via BDynamics.

Skills & Experience:

• Minimum 5+ years’ experience in commercial operations or CRM administration.
• Advanced skills in Microsoft Excel and experience with Power BI and CRM tools.
• Proven ability to manage high-volume reporting and competing priorities.
• Experience working in pharmaceutical or healthcare industries highly regarded.
• Excellent communication, stakeholder engagement, and project coordination skills.
• Strong analytical mindset with problem-solving and continuous improvement focus.
• Demonstrated initiative, attention to detail, and professionalism in a customer-facing role.

Benefits & perks:

At DBG Health, we offer more than just a job – we offer a dynamic and supportive work environment where you can make a real impact. As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally.

- Exclusive discounts on our consumer health, wellness and beauty products – including MCoBeauty, E.L.F Cosmetics, Nude by Nature, Chemists Own and more 
- Free membership to 28 by Sam Wood – an online fitness and wellbeing program 
- 12 weeks paid parental leave 
- Discounted private health insurance through Australian Unity, AIA Health, or NIB 
- Values-driven business with a supportive and friendly team culture 
- Ability to work autonomously and drive your own success 
- Convenient Richmond office location, close to public transport, cafés, and restaurants 
- Career growth across DBG Health divisions including Arrotex, VidaCorp, IPA and Axe Health 
- Opportunity to purchase additional leave 
- Novated leasing options for vehicle expenses 

DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal-opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.

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