23rd October, 2025
For more than three decades, Strategic Data Systems (SDS) has been a software consultancy firm specializing in strategy, technology, and business transformation for Fortune 100 companies, mid-sized firms, and startups. At SDS, we empower our development teams to address our clients' critical business challenges by leveraging cutting edge technologies. If you seek a workplace where your contributions are truly appreciated, then SDS is the company for you. Join us today to work alongside fellow development specialists and become a crucial part of our dynamic and cohesive community.
Job Title: Communications Specialist III
Location: Cincinnati, OH - onsite in Blue Ash
TOP SKILLS:
- Project this person will be supporting: Redesigning native app experience in IOS/Android & Fresh new look and feel- releasing soon
- Marketing background is a plus
- Adjust practices, looking at tone and voice and how Kroger presents some of their copies on both site and app. How best documented the design system, changes and principles.
- Needing someone with the ability to influence, strong soft skills and proficient craft. Core practices and standards. Understanding marketing and go to market strategies
What You'll Do We're seeking a content professional who blends UX writing and content strategy with a strong marketing background. This role ensures that every word across our digital experiences is purposeful, user-centered, and aligned with our brand voice. You'll craft clear, engaging copy for interfaces while maintaining a structured content library that supports scalable, consistent experiences across platforms.
This position plays a key role in shaping how our customers experience the brand — through language, design, and storytelling — across both web and mobile (iOS/Android).
Key Responsibilities
Key Responsibilities
Craft
- Write microcopy for digital interfaces — buttons, menus, error messages, tooltips — that enhances clarity and usability.
- Maintain and evolve voice and tone guidelines to balance usability with brand personality across all touchpoints.
- Collaborate with designers, developers, product managers, and marketing teams to ensure consistency between product UX and marketing messaging.
- Contribute to the redesign of our native app experience, ensuring a fresh, intuitive look and feel aligned with modern UX best practices.
Documentation & Governance
- Maintain a centralized content library of reusable assets across Product Design.
- Create clear, scalable documentation for content workflows, governance, and usage guidelines.
- Partner with Legal, Compliance, and Accessibility teams to ensure all content meets regulatory, accessibility (WCAG), and inclusivity standards.
- Document and evolve our design system principles, ensuring consistency in tone, language, and interaction patterns across digital products.
Skills & Qualifications
- Writing Clarity: Ability to craft concise, intuitive copy for UI elements that improve user experience.
- User Empathy & Research: Understanding of user needs through research, testing, and data-driven insights.
- Content Strategy: Experience planning and managing content across user journeys for consistency and brand alignment.
- Information Architecture: Strong organizational skills to structure content logically and support seamless navigation.
- Design Tool Proficiency: Familiarity with Figma and collaboration within design systems.
- Brand Voice & Tone Management: Proven ability to maintain brand consistency across UX and marketing content.
- Analytics & Conversion Optimization: Ability to interpret user data to refine copy and enhance engagement.
- Documentation & Governance: Skilled at writing clear content guidelines and usage documentation for cross-functional teams.
- Accessibility & Inclusivity: Understanding of WCAG standards and best practices for inclusive language.
- Collaboration & Influence: Excellent communication and soft skills; capable of influencing peers and stakeholders across disciplines.
- Marketing Acumen: Understanding of marketing strategy and go-to-market practices to align UX messaging with brand and business objectives.
Preferred Background
- 4+ years of experience in UX writing, content design, or content strategy roles.
- Background in marketing, digital design, or communications.
- Experience in large-scale enterprise or retail digital environments (e.g., e-commerce, mobile app ecosystems).
- Familiarity with agile workflows and design systems at scale.
What You'll Get SDS, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
- Competitive base salary
- Medical, dental, and vision insurance coverage
- Optional life and disability insurance provided
- 401(k) with a company match and optional profit sharing
- Paid vacation time
- Paid Bench time
- Training allowance offering
- You'll be eligible to earn referral bonuses!
Apply For Job