_{22nd July, 2025}

For more than three decades, Strategic Data Systems (SDS) has been a software consultancy firm specializing in strategy, technology, and business transformation for Fortune 100 companies, mid-sized firms, and startups. At SDS, we empower our development teams to address our clients’ critical business challenges by leveraging cutting edge technologies. If you seek a workplace where your contributions are truly appreciated, then SDS is the company for you. Join us today to work alongside fellow development specialists and become a crucial part of our dynamic and cohesive community.
 
Job Title: ServiceNow Software Developer IV
Location: Cincinnati, OH HIGHLY preferred 
 
TOP SKILLS:
 

 
What You’ll Do
 
GENERAL FUNCTION:
ServiceNow Developer designs and implements software solutions as a member of an agile squad. Being assigned to an agile squad means this role also participates in all agile ceremonies driving activities from design to delivery. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
·       Design and implement event management practice in ServiceNow
·       Required hands on experience with ServiceNow ITOM implementations specifically for Event Management
·       As an ITOM developer focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow solutions utilizing the ServiceNow ITOM applications, particularly Event Management
·       The engineer must be comfortable in json scripting and coding ITOM solutions, namely Event, CMDB, Discovery, Service Mapping, Orchestration and Integration
·       Required Knowledge of ServiceNow CMDB Architecture
·       Knowledge of event and alert rules in ServiceNow
·       Knowledge and understanding of APM and Logging products such as SiteScope, Dynatrace, Splunk
·       Knowledge of ITIL processes.  
SUPERVISORY RESPONSIBILITIES: None

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
·       Bachelor's degree in Computer Science/Information Systems or comparable with 5+ years of experience
·       ITIL v4+ certification
·       ServiceNow CIS-ITSM Certification
·       Understanding of Software Development Methodologies
·       Strong problem solving skills
·       Strong collaboration skills
·       Excellent verbal and written communication skills
 
What You’ll Get
 
SDS, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
 

• Competitive base salary
• Medical, dental, and vision insurance coverage
• Optional life and disability insurance provided
• 401(k) with a company match and optional profit sharing
• Paid vacation time
• Paid Bench time
• Training allowance offering
• You’ll be eligible to earn referral bonuses!

 

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