Managerial flair for the trailer industry? Lead our 30+ staff! Drive performance, customer satisfaction, and profit. Excellent package.
Freighter Group - Service Manager – Campbelltown, NSW
Are you a Service Manager with a strong managerial flair who thrives on taking ownership and driving accountability? If you have solid experience in the trailer industry, this is your chance to lead at Freighter Group, a national market leader in road transport solutions across Australasia.
At Freighter Group, we're not just about equipment, parts, and service; we're about ambitious growth and delivering exceptional value. We're seeking an outstanding individual to lead our Campbelltown Service team. This isn't merely a management role; it's a pivotal leadership opportunity where you'll be the driving force behind the workshop's success, overseeing multiple shifts and a dynamic operation.
You'll be instrumental in maximising workshop performance, ensuring top-tier customer satisfaction, and significantly boosting profitability. We expect you to take full ownership of your results, from driving labour sales and controlling costs to optimising margins. A key aspect of this role involves driving relationships and service sales with key customers as a relationship ambassador, fostering long-term partnerships. You'll also oversee our crucial mobile and breakdown service functions. Beyond the numbers, you'll lead, coach, and develop a dedicated team of 30+ staff, fostering their capabilities and ensuring adherence to the highest WHS compliance and safe work practices. Your commitment to system accuracy, process discipline, and reporting standards will be crucial, supported by national resources in safety, wellness, human resources, quality, engineering, product experience, and service support.
What You'll Bring: