_{17th March, 2025}

IT Manager - Hardware & Software Focus

Are you a results-driven IT Manager with a passion for optimising technology infrastructure and supporting business operations?

We're seeking a dynamic and experienced IT leader to manage our hardware and software assets, ensuring seamless operations and driving continuous improvement.

In this role, you'll be responsible for the day-to-day management of our IT environment, from hardware maintenance and software deployment to user support and security. You'll lead a team of IT professionals, ensuring the reliability, efficiency, and security of our systems.

What you'll do:

• Hardware and Software Management: Oversee the procurement, deployment, maintenance, and lifecycle management of all hardware (servers, workstations, peripherals, network devices) and software assets.
• Lead a system implementation: SAP S4 Hana Public Cloud  
• Team Leadership: Lead and mentor a team of IT professionals, providing guidance, support, and fostering a collaborative environment.
• Stakeholder management: Ensuring the highest quality of service and support to stakeholders. 
• Infrastructure Management: Ensure the stability, security, and performance of the company's IT infrastructure, including networks, servers, and data centers.
• Software Deployment and Support: Manage software installations, updates, and troubleshooting, providing timely support to end-users.
• Vendor Management: Manage relationships with hardware and software vendors, ensuring cost-effective solutions and timely support.
• Security Management: Implement and maintain security policies and procedures to protect company data and systems.
• User Support: Provide exceptional technical support to end-users, resolving issues and ensuring minimal disruption to business operations.
• System Documentation: Create and maintain comprehensive documentation of IT systems, processes, and procedures.
• Budget Management: Manage the IT budget, ensuring cost-effective resource allocation.
• Cross-Functional Collaboration: Collaborate with other departments to understand their technology needs and provide effective solutions.
• Disaster Recovery & Business Continuity: Assist in the development and maintain disaster recovery and business continuity plans.
• Cloud Services: Manage and maintain cloud services used within the company.

• Proven experience managing IT teams and infrastructure.
• Strong knowledge of hardware and software systems.
• Experience with network administration and security.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to prioritize and manage multiple tasks effectively.