15th July, 2025
About the role:
We are on the hunt for a team player with excellent customer service skills and experience. Reporting to the Site Supervisor, you will be the go-to person for our customers to make sure they feel valued and supported. Your daily responsibilities will include;
- Process and maintain customer orders
- Respond to customer enquiries via phone and email
- Process credit notes
- Build strong relationships with internal and external stake holders
- Always strive to give the customer the best possible service
About you:
You pride yourself in providing unmatched service to your customers and go above and beyond to ensure customer satisfaction. This is a fast-paced role and requires someone with a level of confidence, who is ready to get in and get the job done. Although you’re a hard worker, you enjoy having fun while working and have a great sense of humour. You’ll also possess the following which will see you succeed in this role;
- 1-2+ years’ Customer Service experience
- You feel satisfaction from helping others and solving problems
- Confidence on the phones and able to build rapport with a diverse range of people
- Attention to detail and organised
- Multi-task and work well under pressure
- A positive attitude and willingness to learn
If you’re passionate about helping others and providing great service, we would love to hear from you.
We’re one team, working together, making it happen!
About us: New Zealand Panels Group is a leading manufacturer and distributor of decorative interior panel products used by the joinery industry. We also supply high pressure laminates and engineered stone benchtops along with a range of substrates. Specified by New Zealand's top architects and designers, our products can be found in the country's leading homes and commercial buildings.
Working at NZPG is great! Our staff benefits include:
- Employee Assistance Program
- Staff Recognition Awards
- Employee Referral Program
- Employee Suggestion Program
- Long Service Payments
- Health Insurance Discount
- Free Annual Health Checks
Apply For Job