_{29th September, 2026}

Employment type: Permanent
Salary: $72,171.00
Classification: Administration Officer Level 3BI
Position number: 31891
Division: VET – Student Experience
Location: Batchelor
Applications close: 13 October 2026
  
Start your career in our Student Experience team, where you’ll work alongside students and help make a real difference to their journey at Batchelor Institute!

Batchelor Institute is Australia’s only Aboriginal and Torres Strait Islander dual-sector education provider. For more than 50 years, we have worked alongside Aboriginal and Torres Strait Islander communities to deliver education grounded in culture, community and self-determination.

Our purpose is to provide transformative education centered on Aboriginal and Torres Strait Islander peoples’ knowledge, imagination and voice, with teaching, learning and research accountable to Country and community.

We’re looking for an efficient Student Administration Assistant to join our Student Experience team. This is an opportunity to get involved in the work that supports our students during their studies at Batchelor Institute.

Why join Batchelor Institute?
At Batchelor Institute, you’ll work in an environment where culture is strength, relationships matter and the work you do contributes to something bigger.

What we offer:

• A starting salary of $72,171 + 13% super
• Six weeks annual recreation leave
• Salary packaging opportunities
• Professional development opportunities
• A supportive and culturally responsive working environment

About you
We are looking for a dependable and proactive individual with a knack to stay organised, balancing competing priorities and making sure every detail is right.

You’ll bring:

• Strong organisational skills and the ability to manage a range of student administration tasks, respond to enquiries and meet deadlines.
• Clear, professional communication skills, with the ability to explain VET enrolment and administration processes to students, staff and other stakeholders.
• A customer-focused approach and the ability to handle enquiries relating to enrolments, results, Unique Student Identifiers (USIs), fees, credit transfers and recognition of prior learning.
• Confidence working with student management systems, databases and administrative tools, with the ability to support data corrections and user testing.
• A strong eye for detail and a commitment to maintaining accurate student records and following document storage, privacy and confidentiality requirements.
• The ability to support process reviews, audits, inductions and changes to student administration procedures and requirements.
• The ability to work collaboratively, follow direction and contribute positively to a culturally diverse environment.

Desirable

• A minimum tertiary qualification of a Certificate II level or higher in a relevant discipline (or working towards completion of), or a mix of tertiary qualifications and relevant experience in a similar role.
• Experience in education, training, community services or a similar environment will be well regarded, as will experience working with Aboriginal and Torres Strait Islander people, communities and organisations.

Ready to join our Student Experience Team?
If you’re looking for a role where you can build your skills, broaden your experience and be part of work that supports Student Experience, we’d love to hear from you.

To apply, please submit:

• A completed Application Lodgement Form
• Your current resume
• A cover letter (maximum two pages) outlining your interest in the role and addressing the selection criteria listed in the “About You” section above.

We strongly encourage Indigenous Australian applicants and Bachelor Institute Alumni to apply for all Batchelor Institute vacancies.

Applicants must hold a current Ochre Card and National Police Check, or have the ability to obtain these prior to commencement, and complete a gender-based violence (GBV) disclosure.

For further information about the role or application process, please contact the Recruitment Team at recruitment@batchelor.edu.au

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