_{10th March, 2026}

Working within the APAC Communications team, your primary focus will be the ‘nuts and bolts’ of franchisee information sharing. This is an operational, internally-facing role where you will ensure that Subway owners across the region have the information they need to run their businesses effectively. You will translate complex supply chain and marketing updates into clear, actionable stories that drive value. 

As the Senior Communications Coordinator, you will be the voice that keeps the franchisees informed and prepared to run their business. 

Operational Messaging: create and deliver ‘on time and in full’ communications regarding product trials, supply chain updates (such as product shortages or weather impacts), and promotional offers (e.g. beverage partner activations). 
Content Management; manage the day-to-day editorial process, drafting emails, articles, and presentations that adhere to strict brand guidelines. 
Accuracy & Proofing: take ownership or ‘factchecking’ and work closely with the supply chain and marketing teams to ensure every message is correct before release to the franchisees.
Calendar Coordination: maintain the communications calendar to ensure a steady, organised flow of information across the APAC region. 
Support B2B Strategy: provide administrative and writing support for broader B2B initiatives, including occasional PR and social media updates as required by the Team Lead. 


We are looking for a self-starter who is motivated and takes pride in their work. You should be accountable and have the ability to own projects. You’ll also need superb writing skills - not only to craft fresh, engaging content but also to translate business messaging into clear, accessible communication. 

The successful candidate will also be able to demonstrate:

• Experience: at least 2 years of experience in a professional writing, internal communications, or junior marketing role
• Writing Excellence: exceptional written skills with a ‘plain English’ approach to a business-as-usual (BAU) mindset) messaging. 
• Operational Mindset: the ability to work quickly to incorporate feedback and meet tight deadlines for urgent operational needs. 
• Stakeholder Coordination: a collaborative style, comfortable asking questions of internal and external stakeholders to get the facts right. 
• Technically Savvy: proficiency in MS Office Suite and experience with Adobe Express is a plus but not essential. 

At IPC International, you’ll find a supportive, flexible, and social culture - they believe in a healthy work-life balance and offer a number of perks : 

• Flexible work hours - requirement to work from the office 5 days per fortnight, with Wednesdays and Tuesdays encouraged to be anchor/team days
• Generous leave - receive an additional 5 days; 2 wellness days, half a Friday per quarter and an anniversary day off
• Development Opportunities - access to development after probation to upskill in a career or personal hobby
• Social Events - participate in and celebrate numerous company and team social events
• EAP 

IPC International are more than a supply chain partner - they are a trusted team with over 20 years of experience supporting Subway Franchisees and helping them to drive growth across complex markets. With a global network of suppliers and distributors and a full site of end-to-end services; they keep supply chains moving so their partners can thrive. This is down to their people, their execution and technology. Joining IPC means being part of a truly global organisation. www.ipcinternational.com


For candidates who progress through our screening process, we are obliged to ensure that all candidates have the necessary legal right to work in Australia. We will require you to provide evidence prior to an interview.

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