_{23rd May, 2025}

The Company:
 
Our client is a leading Australia business with a strong reputation for innovation and quality. Operating for over three decades, the company designs and produces advanced air-conditioning systems with a focus on performance, efficiency, and customer satisfaction.
 
They believe in making a difference through their work, while keeping a sense of fun and humility. With a strong people-first culture, the team values collaboration, curiosity, and continual learning.
 
About the role:
 
Reporting to the Head of Sales, the Retail Sales Manager is responsible for driving sales growth and brand presence within retail environments, specifically within franchise stores. This role requires a dynamic individual capable of selling against well-known brands, developing strong relationships with franchise owners, floor sales teams, and head office personnel. 
 
Additionally, the Retail Sales Manager will be responsible for training floor staff to ensure product knowledge and effective selling techniques.
 
Some of the key responsibilities include:

• Drive sales growth through retail partner stores, competing effectively against well established and known brands;
• Build and nurture strong relationships with franchisees, floor salespeople, and head office stakeholders, ensuring a collaborative and supportive partnership;
• Deliver comprehensive product training to floor staff, ensuring they are equipped to confidently and effectively promote the brand to customers;
• Implement sales strategies tailored to each retail partner, region and franchisee, leveraging knowledge of the market and the competitive landscape;
• Regularly visit retail locations to support sales initiatives, assess merchandising, and provide feedback to ensure the brand is well-represented;
• Stay informed about competitor activities, market conditions, and consumer trends to adjust sales approaches and capitalize on market opportunities.

• Minimum 5 years of experience in a retail or business-to-retail sales role preferably from HVAC, appliances, white-goods or similar selling into major retailers.
• Qualifications in Business, Sales, Marketing, or a related field is desirable
• Experience in training retail sales staff and developing their product knowledge and selling skills across multiple stores
• Strong understanding of the retail landscape, including franchise operations and competitive selling strategies
• Excellent interpersonal and communication skills, both written and verbal
• Able to work independently and proactively manage relationships and sales opportunities

• A welcoming and inclusive workplace culture
• A chance to grow your career in a future-focused industry
• Generous discounts on company products
• Support for your health and wellbeing through EAP and wellness initiatives
• Access to ongoing career development