_{14th March, 2025}

About the company

Culligan Australia is a world class Company and market leader. We are part of the Culligan Group of Companies, which lead the world in healthy and sustainable drinking water solutions and services. Together we bring clean, safe and soft water to more than 100 million consumers globally, and save around 40 billion single use plastic bottles each year.
 
About the role

As a Service Technician for Culligan, you will be responsible for performing installs, service, repairs & maintenance of filtered boiling and chilled water systems which requires demonstrated troubleshooting ability and general technical experience.   

As the role is on the road, client facing and visiting customer’s premises, so we are looking for candidates to join our team who are professional and take pride in their work.  

• Troubleshooting using service manuals, computerised diagnostics & general technical experience.
• Conducting diagnostics for repairs and complete assessment for customers.
• Liaising with Customer Care Coordinators to ensure jobs are completed and if required follow up and further appointments arranged. 
• Maximise sales opportunities such as follow up of quotes, new business development leads, after sales opportunities.

Skills & Experience

• Full trade qualifications as a Plumber
• Experienced Service Technician including experience with installations, repairs, service and maintenance
• Experience in a similar field as a service technician - water, coffee, appliances, etc
• Drivers licence
• Demonstrated experience in fault finding and diagnostics
• You are enthusiastic team player who thrives on delivering exceptional customer service and can resolve customer issues as efficiently as possible
• Able to manage your time in a fast paced, dynamic environment

Benefits:

• Work Monday to Friday with hybrid/flexible work arrangements
• Access to a rewards platform, giving all staff access to in-store and online savings from scores of retailers around Australia and New Zealand
• Employee Discounts on Zip products and services
• Access to an Employee Assistance Program (EAP)
• Refer a friend and be rewarded
• A company passionate about the environment, hygiene, technology, and professional and quality
• Commitment to ongoing learning and development, including Leadership and Career Development programs
• Reward and recognition programs (The 5C’s Excellence Award/Employee of the Year Award/Service Awards)

Culligan requires employees to be fully vaccinated against Covid-19 to ensure the safety and wellbeing of our people and due the requirements of our valued customers. 

A pre-employment medical, including a health, drug and alcohol assessment, is required for this position and is part of our selection process.

How to apply 

If this role appeals to you, please click APPLY now.

For candidates who progress through our screening process, we are obliged to ensure that all candidates have the necessary legal right to work in Australia. We will require you to provide evidence prior to an interview.

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