Our client is looking for a Senior Service Delivery Manager to join the Network and Communication Services (NCS) team within Enterprise Platform Servi
Position: Senior Service Delivery Manager, Network and Communication Services (NCS)
Client: Banking / Financial Services
Location: Toronto, ON - 4 days onsite per week
Duration: 12-month contract with potential extensions
Language: English
Hours: 37.5 hours per week
Background
Our client is looking for a Senior Service Delivery Manager to join the Network and Communication Services (NCS) team within Enterprise Platform Services (EPS). This organization is responsible for the ongoing design, delivery, and operations of the global network, security, and voice infrastructure supporting the Private and Commercial Banking, Capital Markets, Wealth Management, and other affiliates. The successful candidate will lead a regional team managing network delivery, operational frameworks, and vendor relationships—leveraging AI tools and technologies to enhance efficiency, improve decision-making, and optimize service delivery.
Qualifications