_{18th February, 2026}

Program Support Officer (AO3) – Program Delivery & Operations

We are seeking two Program Support Officers (AO3) to join a busy Program Delivery & Operations (PDO) team. These roles suit highly organised, adaptable professionals who enjoy supporting teams, managing competing priorities, and ensuring smooth day-to-day operations.

The Program Support Officer provides high-quality administrative and operational support, utilising a range of computer software programs, information management systems, and databases to enhance the timely and effective delivery of services. The role requires a strong focus on compliance with organisational policies, procedures, and legislative requirements.

Key Responsibilities

• Deliver receptionist and front-of-house services, including managing conference room bookings, equipment registers, and catering requests
• Arrange and record business travel for regional staff
• Undertake fleet management support tasks, including vehicle replacement coordination, external vehicle hire, and home-garaging reporting
• Provide administrative support to the team, including coordinating meetings, preparing agendas, taking and distributing minutes, and managing documentation and reports
• Establish and maintain spreadsheets, registers, and databases
• Provide timely information, updates, and presentations as required
• Assist team members to ensure tasks are completed within agreed timeframes
• Ensure operational practices align with organisational policies, legislation (including WH&S), and governance standards

You will demonstrate the ability to:

• Adapt proactively to changing priorities and expectations
• Remain positive and focused during periods of uncertainty
• Understand the purpose and impact of your work
• Contribute to team objectives and recognise your role in achieving outcomes
• Consistently operate within legislative and policy frameworks
• Build respectful, supportive working relationships and show genuine care for colleagues’ wellbeing

Working Arrangements

• Up to 38 hours per week, Monday to Friday
• Business hours between 7:00am and 6:00pm
• Maximum 8 hours per day
• Public holidays are non-working days
• Overtime is not permitted unless approved in advance

Additional Information

• An initial 12 month contract will be offered with two potential 12-month extension options, subject to business requirements
• Applications may be considered for similar roles for up to three months following the closing date

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