_{09th January, 2026}

The Organisation

As pioneers in IVF, our client is one of the world’s leading fertility centres, remaining at the forefront of research and technology to deliver some of the most advanced fertility treatments in Australia and globally. Located in a brand-new, purpose-built clinic and head office in Collingwood/East Melbourne, this is a highly collaborative and fully integrated environment. Fertility specialists, nurses, scientists and counsellors work closely together with a shared focus on delivering exceptional patient care and improving outcomes at every stage of the patient journey.

The Role

Working as part of a supportive team of Nursing Administrators, you’ll provide varied, day-to-day administrative support to nursing staff, ensuring clinics run smoothly and patients feel supported and informed. Each day is different and fast-paced. You’ll work closely with the nurses and doctors in your designated “pod”, managing daily priorities and responding to changing needs.

Responsibilities will include:

• Chasing and following up patient blood results
• Contacting patients to obtain consent forms and outstanding documentation
• Booking and coordinating patient appointments, scans and procedures
• Liaising with doctors, specialists and internal departments
• Managing incoming calls, emails and patient enquiries
• Uploading and maintaining accurate patient records
• Ordering stock and assisting with general clinic administration
• Supporting nurses and doctors with ad-hoc projects as required

A proactive, organised and adaptable approach is essential, as priorities can shift throughout the day.

There are three full-time positions available, working approximately 8:00am–4:00pm, Monday to Friday. These roles are offered on an initial 12-month contract, with genuine opportunity for longer-term permanency.

Skills & Experience

We’re looking for empathetic, flexible individuals with a strong customer service mindset and excellent attention to detail. You'll need previous experience in an administrative role, ideally within a medical or clinical environment (or a strong interest in working in healthcare). Your calm, compassionate approach and effective communication skills when dealing with patients, nurses and a range of stakeholders is essential, along with your willingness to pitch in and support other teams when necessary. Solid MS Office skills and ability to work with spreadsheets and various patient databases is also essential.

Why Apply? This is a rewarding opportunity to play a meaningful role in patient care within a respected and purpose-driven organisation. If you’re looking for a varied role, a supportive team environment and the chance to make a genuine difference as you kick off the new year, we’d love to hear from you.
Please forward your resume asap.

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