_{03rd April, 2025}

The Firm

This successful, established consulting firm has a presence in over 45 countries and provides tailored career transition and career coaching services for blue-chip companies and their employees. With a friendly, supportive management style and a collaborative, professional team, this is a business that values relationships and prides itself on exceptional client service. You'll love being a part of the Victorian Client Relations Team and being able to support clients and candidates at a critical point in their career.
  
The Role 

As a Client Relations and reporting Coordinator, your role will cover a wide range of functions as you provide exceptional service and care to clients and candidates, including relationship management, advising clients and candidates on services available, and supporting the team with administration, implementation, CRM/database management, and report production etc. This is a perfect role for an administrator who is highly customer-centric and empathetic and loves connecting with people and building long term relationships. General day to day responsibilities will include:

• Administrative support to the Client Relations Team (ie. CRM management, uploading of files).
• Calling candidates to discuss programs and provide advice on support services available.
• Document preparation including tenders and presentations (advanced MS Office)
• Diary management and meeting coordination
• Assist in coordinating client marketing initiatives, i.e. boardroom functions, off site events and promotional activities
• Liaise with candidates to arrange first meetings.
• Tracking and ensuring compliance of candidates.
• Oversee the coordination of resources and facilities for assignment delivery.
• Responding to customer enquiries and complaints.
• Support Reception and other general office duties where required.

Experience

This is a key role supporting a busy, professional team and will suit a self-motivated, team player with a can-do-attitude. It is essential you have outstanding customer service skills along with strong administration and MS office skills.
    
If this sounds like you and you like the idea of being part of a team of smart professionals, we'd love to hear from you... please forward your resume asap!

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