_{11th March, 2025}

About BankVic:
  
We are the small bank of big opportunity.
  
We exist to serve those who protect and serve our community. Founded 50 years ago by Victorian Police officers, our members are from the police, health, and emergency services. Because we’re small, we each have a greater opportunity for personal impact.
  
As a certified B Corporation, we are committed to transparency, accountability, and working in the best interests of our members, community and each other. Being a small bank also means you can get involved in a broad range of work and gain exposure to parts of the organisation outside of your own team.
  
If you’re seeking to make a difference and find purpose in your work, it’s time to join us at BankVic.
  
The Role:
  
As a Fraud Consultant, you will monitor, identify, and mitigate potential fraud and Anti-Money Laundering/Counter Terrorism Financing (AML/CTF). You will be responsible for daily monitoring of card disputed transactions, identifying potentially suspicious behaviour through transaction monitoring/rule bases systems and reports.  
  
You will ensure that BankVic meets our obligations and complies with the AML/CTF Act and AML/CTF rules, fraud monitoring rules, e-payments code. 
 
Please note, this is a 12-month parental leave cover. 
    
Key responsibilities:  

• Monitor transactions to detect fraudulent activity or suspicion of fraudulent activity before transactions are uploaded to our service provider. 
• Daily monitoring of internet transactions of funds transferred to external accounts.  
• Monitor and action Indue Connect portal and task lists including, Fraud and NPP exceptions. 
• Manage AML and fraud transaction monitoring and reporting. 
• Maintain High Risk member register. 
• Lodging Suspicious Matter Reports and Transaction Threshold Reports in compliance with AUSTRAC rules under the AML/CTF Act and rules. 
• Conduct timely, objective and fair investigations into allegations of fraud. 
• Lodge and process Mistaken Internet Payments, Bpay investigations, Trace and Recalls in compliance with e-payments code, Auspaynet and BPay regulations. 
• Work closely with Process Improvement Partner to identify potential process improvements. 

  
To be successful in this role, you will have:

• Understanding of fraud management or card operations within a financial services environment. 
• RG146 (Tier 2) certification or be prepared to undertake such training. 
• Solid understanding of the e-Payments code. 
• Ability to work independently and within a group setting.  
• Proficient MS Office Skills, including Word, Outlook and Excel. 
• Excellent problem-solving and analytical skills, with high attention to detail.
• Ability to effectively handle complaints and challenging scenarios.

What we can offer:

• Access to additional five days of leave.
• Discounts and savings off a range of our products and services.
• Ambulance Victoria Membership reimbursements.
• Employee assistance program.
• 2 days paid volunteer leave.
• Ongoing professional development with access to study leave.
• Reward and recognition program.

  
BankVic is committed to fostering an inclusive and diverse workplace. Your unique qualities make you an invaluable part of our team and make us stronger as an organisation. If you need assistance or adjustments made to the recruitment process, please let us know and we’ll do our best to make it easy for you to apply. If you think you would be a great addition to the BankVic team, we encourage you to apply even if you do not meet all the requirements listed.
  
As part of our recruitment process, we require successful candidates to undertake background checks.
  
If you’re ready to join us in building a workplace where everyone can thrive, click apply.
  
Applications close Wednesday, 10th April 2025 (although we encourage you to apply today, as we review applications as they come in and reserve the right to close applications early).
  
BankVic are managing this opportunity in-house, so we kindly ask that recruitment agencies do not share unsolicited applications or contact the hiring manager.

Apply For Job