17th February, 2026
Customer Service Representative – Daytime
Location: Calgary, AB — Quarry Park
Schedule: Full-time, 8:00 AM – 4:30 PM, Monday to Friday
Work Model: On-site / Hybrid (3–5 days per week in office)
Are you a people-person who thrives in a fast-paced environment? We’re looking for a Customer Service Representative to join our team and support our Water Meter Exchange program. You’ll be the first point of contact for customers, helping book, confirm, and reschedule appointments while keeping our technicians on schedule.
What You’ll Do:
- Handle high-volume inbound calls with professionalism and care
- Make outbound calls to schedule and confirm appointments
- Keep customer and appointment records accurate and up-to-date
- Respond to voicemail and email inquiries promptly
- Follow scripts and processes while escalating unique issues when needed
What We’re Looking For: - Strong communication skills in English
- French would be beneficial
- Comfortable in a fast-paced, phone-based environment
- Detail-oriented and process-driven
- Basic computer skills and willingness to learn new systems
- Previous customer service, call centre, or admin experience is a plus
- Experience in utilities, municipal services, or service-based roles is an asset
Why You’ll Love This Role: - Be a key player in keeping our operations running smoothly
- Work predictable daytime hours with a full-time schedule
- Competitive hourly rate: $18–$20/hour, based on experience
If you enjoy helping people, staying organized, and making a real impact, this could be the perfect fit for you!
- Want to join the Team? Please apply on this job posting
- +1 647 5605726
- Janine.LeRoux@tappwfs.com
About TAPP Workforce Solutions Inc.
At
TAPP Workforce Solutions Inc., we believe in more than just filling jobs—we connect great talent with great opportunities. As a
talent acquisition company, we work closely with our clients to meet their hiring needs, ensuring the right fit for both employers and candidates. But our commitment doesn’t stop there.
We act as a
talent agent for the professionals we serve, helping you navigate your career path, providing insights into new opportunities, and aligning you with roles that match your skills, aspirations, and goals. Whether you're actively looking or simply exploring your next move, we’re here to support your journey every step of the way.
Your success is our priority. Let's find your next opportunity together.
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