_{26th September, 2025}

Job Opportunity: AR & Collections Specialist
Location: Tampa, FL
Schedule: Full-time, Monday-Friday, 40 hours/week
Department: Finance/Accounting
Reports to: Accounts Receivable Manager
About Us
We are a fast-growing SaaS provider serving the post-acute and long-term care industry. Since 2008, our team has expanded to more than 250 people, supporting over 12,000 care sites and positively impacting millions of patients and residents. In 2023, we brought together several industry-leading platforms under one brand, delivering powerful solutions in employee engagement, education, surveys, and reputation management.
Our mission is clear: to help care providers deliver better outcomes and exceptional experiences. We live by our values—client focus, commitment, innovation, and accountability—and are looking for people who want to grow with us.
As an AR & Collections Specialist, you'll be at the heart of our Finance team, owning the accounts receivable process for assigned clients. You'll manage collections, ensure accurate accounting, and be a key player in shaping how we strengthen client relationships while driving timely payments.
This is more than just keeping numbers in order—it's an opportunity to make a measurable impact in a growing company while collaborating with multiple teams and developing best-in-class collection practices.
Responsibilities:

• Lead B2B collections for assigned accounts.
• Monitor AR aging reports and drive timely collections.
• Partner with the collections team to refine processes.
• Communicate proactively with customers by phone, email, and fax to resolve outstanding invoices.
• Collaborate internally to resolve billing disputes quickly.
• Recommend accounts for legal action and coordinate with agencies/attorneys.
• Reconcile customer accounts, clean up discrepancies, and manage EFT vendor setup.
• Support the monthly close process and related accounting duties.

Requirements:

• 2+ years of accounts receivable and collections experience.
• Strong knowledge of debits/credits and AR accounting principles.
• Proficiency in QuickBooks and/or Zuora.
• Advanced Excel and Google Sheets skills.
• Excellent communication, negotiation, and relationship-building abilities.
• Highly organized, detail-oriented, and results-driven.
• Comfortable working independently while thriving in a collaborative team environment.
• A college degree in accounting, finance, or a related field (preferred, but not required).

Why join us

• Be part of a mission-driven company making a difference in healthcare.
• Work alongside a passionate, supportive, and growth-oriented team.
• Make your mark by shaping how collections and AR are managed in a fast-growing organization.

Ready to make an impact?
Apply today and help us deliver better outcomes across the care industry.
About TAPP Workforce Solutions TAPP is a talent acquisition firm that goes beyond recruitment—we serve as career partners to the healthcare professionals we represent. We work closely with clinics across Canada to ensure a strong match between provider and practice, supporting your relocation, licensing, and onboarding every step of the way.
 
Interested in learning more? Reach out to Michelle at michelle.payne@tappwfs.com

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