_{08th April, 2025}

Job Description
Position: Project Manager
Reports To: PMO Lead
Job Type: Full-time
Salary: $75,000 - $94,000

Are you ready to be part of a team that’s transforming utility services across Canada? We specialize in supplying and installing state-of-the-art metering products and remote reading systems for water, gas, and electric utilities. Our commitment to safety, quality, and customer satisfaction drives everything we do. If you’re passionate about innovation, integrity, and excellence, we want you to join our dynamic team!

Why Work with Us?

• Innovative Projects: Lead cutting-edge projects that make a real difference in utility services.
• Professional Growth: Advance your career with opportunities to develop your skills and knowledge in project management.
• Supportive Environment: Work with a dedicated team that values collaboration and continuous improvement.

About the Role:
As our Project Manager, you’ll be the primary contact for our utility clients, ensuring seamless coordination between internal departments, including the Call Centre, Field Installation Technicians, Accounts Receivable, Safety Coordinator, and Management Team. You’ll oversee the successful completion of projects from start to finish, ensuring quality, efficiency, and customer satisfaction.
What You’ll Do:

• Lead with Vision: Develop detailed project plans that identify and sequence activities and tasks for successful project completion.
• Drive Success: Monitor project progress and make necessary adjustments to ensure timely and successful project delivery.
• Coordinate Efforts: Work closely with various departments to schedule, install, and manage data for water and gas meter installations.
• Ensure Quality: Maintain compliance with customer reporting requirements and ensure accurate installation data.
• Analyze and Report: Perform ad-hoc analysis and routine project reporting to keep management informed.
• Communicate Effectively: Interface with lead hands and installation team members to keep work on track.
• Oversee the Contact Centre: Manage and support the Contact Centre team, ensuring excellent customer service and efficient operations.
• Supervise and Mentor: Provide direction and support to 2 contact centre personnel.

What You Bring:

• PMP Certification: Your Project Management Professional or equivalent certification is essential.
• Experience: 3-5 years of project management experience.
• Strong Communication: Excellent written and verbal communication skills.
• Analytical Skills: Proven ability to analyze complex data and develop comprehensive models.
• Technical Proficiency: Advanced Excel knowledge and proficient in Microsoft Word. Experience with Salesforce.com is a plus.
• Attention to Detail: A meticulous approach to ensuring accuracy and quality in all aspects of your work.
• Results-Oriented: A track record of meeting deadlines and managing competing priorities effectively.
• Organized: A logical and organized approach to tasks and project management.
• Team Player: Commitment to our core values of Respect, Integrity, Safety, and Teamwork.

What We Offer:

• Competitive Salary: $75,000 - $94,000, commensurate with qualifications and experience.
• Comprehensive Benefits: Extended health care, dental care, vision care, onsite parking, and short-term and long-term disability (STD and LTD) benefits.
• Work-Life Balance: Enjoy a full-time position with reasonable accommodation throughout the recruitment process.

About TAPP Workforce Solutions Inc.
At TAPP, we believe in more than just filling jobs—we connect great talent with great opportunities. As a talent acquisition company, we work closely with our clients to meet their hiring needs, ensuring the right fit for both employers and candidates. But our commitment doesn’t stop there.
We act as a talent agent for the professionals we serve, helping you navigate your career path, providing insights into new opportunities, and aligning you with roles that match your skills, aspirations, and goals. Whether you're actively looking or simply exploring your next move, we’re here to support your journey every step of the way.

Your success is our priority. Let's find your next opportunity together.

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