21st November, 2025
Citrus Recruit is excited to be working with a leading Coventry based IT company to recruit for a Sales Support Administrator.
Your role is a key part of the sales function, working alongside the sales team to manage multiple sales order projects at a time, working at a fast pace and under deadlines.
Our client offers a wide variety of IT and telecoms products, supported by an established training program and ongoing professional development. The ideal candidate for this role will have a background of working in a busy environment alongside the sales team.
This is an office-based role, where you will be expected to be in the Coventry office Monday to Friday 8.30- 5pm.
Responsibilities & day to day duties
As a Sales Support Administrator you will be responsible for:
- Act as the main point of contact throughout the sales process, internally and externally
- Manage end-to-end processing of sales orders, ensuring accuracy and timely completion
- Handle inbound calls, resolving queries or directing them to the appropriate team
- Identify and resolve order discrepancies efficiently
- Complete reporting and commission tracking forms, weekly reviews with the sales team
- Collaborate with internal departments to deliver the best outcomes for customers
- Provide proactive support to the sales and management teams, including ad hoc tasks
Skills & experience required. - At least 12 months experience in Sales Support/ Administration role
- Excellent administrative skills including Microsoft and external/ internal software
- Highly proactive
- Be driven, determined & self-motivated
- Strong relationship building skills
- Be able to work as part of a team
- Excellent communication skills and telephone manner
- Excellent listening skills
Benefits - Salary of £26,000
- Quarterly commission, up to 7% of salary
- Monday to Friday 8.30 to 5pm
- 20 Days annual leave Plus bank holidays increases by 1 day per annum until 24
- Birthday off
- Dress Down Policy
- Free Parking
- Company days Out
Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.
While we make every effort to reach out to all candidates. If you don't receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.
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