_{25th May, 2026}

We are partnering with a large, state-wide infrastructure and services organisation responsible for managing some of Queensland’s most critical networks and assets. They are currently delivering a major transformation program focused on modernising scheduling and asset management capabilities — and they need an experienced Training Manager to lead the training strategy.

What you’ll be doing:

You’ll take ownership of the end-to-end learning strategy and delivery, including:

• Designing a comprehensive training approach and tactical delivery plan aligned to modern adult learning principles
• Leading Training Needs Analysis (TNA) across a large transformation program (initial focus on Planning Services)
• Translating insights from Business Analysts and Change Analysts into targeted learning strategies
• Developing engaging, tailored learning materials for diverse audiences and learning styles
• Facilitating training sessions, workshops, and presentations (both in-person and virtual)
• Working closely with SMEs to ensure content accuracy and relevance
• Implementing evaluation frameworks to measure training effectiveness and continuously improve outcomes
• Supporting testing, UAT, and business readiness activities through to go-live and post-implementation
• Building strong stakeholder relationships across program teams, senior leaders, and external partners

What you’ll bring:

• Strong expertise in adult learning principles and modern instructional design
• Previous experience delivering learning solutions within large-scale ICT or digital transformation programs
• Proven capability in training design and delivery in complex, fast-paced environments
• Experience working within Agile delivery models, collaborating with vendors and cross-functional teams
• Proficiency with LMS platforms and e-learning authoring tools
• Exceptional stakeholder engagement skills — you’re confident influencing at all levels

 If you are interested in this role, please feel free to apply below or contact Carol Ferraz at cferraz@genesisit.com.au to know more.

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