_{26th August, 2025}

POSITION DESCRIPTION
 
SUMMARY
The primary function of this role is to deliver an unparalleled workplace experience as a cultural ambassador of the company, community advocate and service leader. The guest relations team is the first point of engagement with VIP clientele, creating a warm, supportive atmosphere that enhances the workplace experience in both front-of-house and heart-of-house.  
 
ESSENTIAL DUTIES - Responsibilities include, but are not limited to:
 
 The role involves;

• Working in a fast-paced concierge reception space, where you pride yourself on getting to know their clientele so that you can provide a bespoke and best in class experience.
• Register clients & employees using a designated site access management system
• Assist with administrative tasks as per the request from the client 
• Recognise VIP's, guests and building staff and use their names wherever possible
• Provide a service level beyond the client's expectations 'to go above and beyond'

Your Skills, Knowledge & Attributes:

• Enjoy being a team member of a prestigious employer
• Experience in either five star hotels, flight attendant/air hostess/steward, events, corporate hospitality
• Solutions driven with a positive 'can do attitude'
• Discretion and confidentiality and the ability to build a high level of trust
• Takes pride in having immaculate presentation
• Administrative skills - Word, Power point, Zoom, Excel and Outlook are desirable.

  
 Perks of the role:

• Represent a prestigious organisation
• Genuine progression opportunities
• Monday–Friday, no weekends
• Sydney CBD location - close to Train & Metro station 
• Friendly, welcoming team
• Excellent training & ongoing support
• Uniform provided (with dry cleaning)

If this sounds like something you'd be interested in, Apply now!

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