_{02nd July, 2025}

Job Ad – Admin Coordinator
 
 
Join the Team – full-time opportunity!

We have a great opportunity for a program coordinator to join a well-regarded team in Sydney. In this role you will contribute to the continued delivery of exceptional customer service and enhance efficiency through the Support team.
The organisation has offices in Australia, New Zealand and Ireland and has experienced year-on-year growth of more than 25% over the past 3 years. Operating on the premise that science informs practice, diagnostics are used at the core of all human capital solutions. The organisation partners with leading global tools and methodologies to support people development and performance. These tools, along with team-based insights, data analytics and workplace surveys, are used to design integrated solutions across assessment, coaching, and consulting. The business is also recognised for its contribution to industry research and thought leadership.

JOB TITLE: Admin Coordinator
JOB TYPE: Full-time (Hybrid)
LOCATION: Sydney
SUPERVISOR/MANAGER: Manager - Support Services
DIRECT REPORTS: NA
Your duties will include but are not limited to:

• Coordinate and manage client programs using CRM and other project management tools. Work with internal stakeholders across the business for successful end-to-end delivery of programs from setting assessment timelines to completion and delivery of the program
• Develop and maintain work processes and drive continuous improvement
• Coordinate general office administrative duties
• Participate in client calls with internal stakeholders to establish client management project plans
• Comply with privacy and data storage requirements in relation to Hogan personality and instrument reports
• Work on additional projects from time to time as directed by manager
• Respond to client enquiries via email and phone or as directed by the team
• Collaborate with internal stakeholders to coordinate conferences and events based in Melbourne

KEY RELATIONSHIPS:

• Support team
• Projects team
• Consultant team
• Business Development team

SKILLS & EXPERIENCE:

• Degree, diploma, certificate, or appropriate work experience in related discipline (office management, business administration, computing or similar)
• Minimum of 2 years in an administration support role
• Capacity to develop and manage client relationships at various levels
• Intermediate Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
• Excellent verbal and written communication
• Ability to prioritise tasks and strong attention to detail
• High level of initiative and ability to work within a team
• Flexible and proactive approach to work
• Background in roles that require strong planning and project management skills

What We Can Offer
The company prides itself on being a professional consulting firm that values integrity and an evidence-based approach to meeting clients’ needs. With strong year-on-year growth and a diverse client base across Australia and globally, you’ll enjoy competitive remuneration, flexible work arrangements, and the opportunity to be part of a successful Australian organisation with global reach.
Other:
Applicants for this role must have the right to live and work in Australia to apply.

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