_{14th March, 2025}

Position Title: Administration Assistant
Location: Martin Place Global Flagship & Marrickville Head Office
Employment Type: Full-Time Onsite
Business Hours: Monday – Friday, Regular Business Hours
Salary: $60k - $75k base salary
  
Company Overview:
PKL Recruitment is partnering with a leading Australian provider of precious metal products, offering both physical and digital services in the bullion market. We are recruiting an Administration Assistant to support their Sales & Client Services team.
  
Position Overview:
This full-time onsite role involves providing administrative support to the Sales & Client Services team, focusing on client account management and ensuring smooth operations in a fast-paced environment.
  
Key Responsibilities:

• Assist with activating new client accounts and ensuring compliance with KYC requirements.
• Respond to FreshDesk tickets and address client queries.
• Call clients to verify bank details and maintain accurate data.
• Manage a high volume of administrative tasks efficiently.

  
Required Skills and Qualifications:

• Previous experience in administration, ideally in a high-volume environment.
• Proficiency in CRM systems and MS Office (Excel, Word, Outlook).
• Strong attention to detail and ability to handle multiple priorities.
• Excellent communication skills and professional client interaction.
• Eligible to work full-time in Australia.

  
What’s on Offer:

• Competitive Salary ($60k - $75k base)
• Full-Time Onsite work in both Martin Place and Marrickville locations.
• Join a supportive and dynamic Sales & Client Services team.

  
How to Apply:
If you are interested, please send your CV to lewis.dew@pkl.com.au.

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