We are looking for an organised and proactive Team Support Leader to provide administrative, coordination and operational support to our care service. Working closely with the Registered Manager and Team Leaders, you will help ensure the service runs smoothly, maintaining accurate records, supporting compliance processes and coordinating key administrative activities.
 
This is a predominantly office-based role with a strong focus on organisation and administration. However, flexibility is essential, as you may occasionally provide practical support to the staff team and the people we support when service needs require it.
 
Key Responsibilities

• Maintain accurate, up-to-date records, documentation and care planning systems.
• Support audits, inspections, reviews and compliance tracking.
• Assist with rota management, including recording annual leave, sickness and shift changes.
• Monitor and flag staffing gaps, overdue actions and compliance requirements.
• Organise meetings, prepare documentation, take minutes and track actions.
• Manage correspondence, filing, databases, spreadsheets and general office administration.
• Act as a professional point of contact for staff, families, professionals and visitors.
• Support effective communication between the service and central support functions.
• Order and manage office supplies and equipment.
• Provide flexible service support, including occasional practical assistance within the service when required.

About You You will be:

• Highly organised with excellent administrative skills.
• Confident managing records, databases and documentation.
• Able to prioritise multiple tasks and meet deadlines.
• A strong communicator with excellent attention to detail.
• Professional, approachable and committed to confidentiality.
• Experienced in working within a regulated environment, ideally health and social care.
• Flexible and willing to support wider service needs when required.

What We're Looking For

• Previous experience in administration, coordination or office support.
• Good IT skills, including Microsoft Office and electronic record systems.
• Understanding of compliance, quality assurance and record-keeping processes.
• Knowledge of the care sector and regulatory requirements is desirable.

Our Values We are committed to safeguarding, equality, dignity and respect. The successful candidate will promote person-centered values, support high-quality care and act as a positive ambassador for our organisation.
 
Safe And Fair Recruitment Commitment
Our organisation is committed to safeguarding and promoting the welfare of adults at risk and/or children and expects all our staff and volunteers to share these values. We are also committed to treating all applicants equally and fairly based on their skills, experience, and ability to fulfil the duties required of the role applied for. This is regardless of any protected characteristics (ethnicity, gender or gender re-assignment, religion or belief, sexual orientation, physical/mental disability, age, pregnancy or maternity, marriage, or civil partnership).Applicants must share with us all the relevant information that we have requested in this application process, but we would like to reassure applicants that any information provided will be treated in the strictest confidence in a fair and open manner. Suitable applicants will not be refused employment because of offences or conduct which are no longer relevant, and do not place them at, or make them a risk in-the role for which they are applying. We will ensure that all our recruitment and selection practices reflect this commitment. Our client is an equal opportunity employer that is committed to diversity and inclusion during this application process and in the workplace. Their Equality and Recruitment Policy is available on request from info@jigglestaffing.com