_{04th February, 2026}

National Support Manager (within Domiciliary care)

Our client is a friendly and compassionate premium home care service.
Their skilled team provides personalised care and assistance at home to the elderly. We individually tailor our services through care plans to cater for specific needs. We always aim to bring a unique, personalised and expert angle to the domiciliary care we provide our customers.

• £40,000 per year
• Full time role - 40 hours a week
• National Role

Benefits:

• Market leading salary of £40,000 base rate with additional pay for on call duties rising the salary each year.
• Progression opportunities within the business
• Laptop provided
• 27p a mile travel payment
• Blue Light Card
• Excellent management and supportive staff with excellent support and training
• Ongoing training and development
• Joining an award winning care provider who put the staff first
• The opportunity to grow your branch and increase your salary
• Holiday entitlement increased by 1 day every year

The successful candidate will:

• Be able to lead, direct, supervise and support employees working within the branch in providing a network of services which can respond flexibly to the needs of the clients as individuals
• Appoint employees at all levels below that of Manager which will include advertising as necessary, taking up references, conducting interviews, completing health checks and applying for DBS checks
• Holding exit interviews and reporting any issues, trends and patterns to the senior management team/recruitment manager/recruiting for the branch.
• To provide induction training, information and supervision to employees as appropriate, ensuring they are conversant with their duties, rights and responsibilities
• To promote good communication by means of employee meetings, written and verbal reports and encourage openness at all levels
• To monitor employees duties and performance. Ensure probationary periods are managed appropriately. Deal with informal and formal disciplinary matters
• Ensure the emotional, spiritual, physical, medical and material needs of the clients are recognised, assessed and met where possible. This will involve ensuring there are regular planned reviews, assessments and formulation of care plans for all clients in liaison with other professional workers
• Ensure clients are regularly consulted with as part of the branch QA system
• Oversee that Health & Safety is adhered to at all times in the branch and clients homes
• Ensure mandatory training requirements are met, checking the training matrix to ensure all staff are trained
• Ensure rotas are covered in advance where possible and all care calls are made in accordance with client and carer rotas.

Our ideal candidate will have:

• Experience in managing a team within Domiciliary care at Deputy manager and above.
• Level 3 in Health and Social Care
• Be able to work every other weekend, and work on back up
• Have a clean driving licence with your own transport
• Have a big heart and compassion, enjoy supporting others and are a big team player

If you're looking for the next step in your career and want to join a respected, growing business, we'd love to hear from you. Apply today to find out more!

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