Assistant Care Manager
Jiggle are currently recruiting a Assistant Care Manager for one of our premium clients based in North Leeds.
Job Description
To manage and develop the efficient and effective delivery of care services in accordance with legislation, regulatory standards and contractual requirements and ensuring the achievement of our clients quality and performance objectives.
Duties and Responsibilities
▪ Accountable to the Managing Director
▪ Ensure full compliance with CQC
▪ Ultimate responsibility for all care staff.
▪ Ensure successful operation of quality control systems.
▪ Ensure that all computerised and manual records are up to date.
▪ Liaise with clients/relatives and allied professionals
▪ Preparation of management reports.
▪ Ensure that all complaints are dealt with in line with company policy
▪ Ensure training needs of all staff are met effectively.
▪ Ensure that each member of staff receives regular staff reviews in accordance with company policy
▪ Work within agreed budgets to ensure profitability of business.
▪ Actively participate in the growth and development of the business, locally, through various marketing
exercises
▪ Ensure the area is run within financial constraints
▪ Implementation of complaints procedure.
▪ Be responsible for all aspects of day to day management
ESSENTIAL SKILLS / EXPERIENCE:
▪ Plan, allocate and evaluate the workload of all staff.
▪ Develop and maintain the quality control system.
▪ Car driver essential
▪ Understand and implement legislation and regulations relevant to user groups.
▪ Allocate, monitor and control financial resources.
▪ Create and maintain administrative systems.
▪ To ensure that all recruitment is in line with the company’s policy on ‘Client involvement in Recruitment
▪ Recruit, select and effectively supervise a field based workforce.
▪ Ensure that each member of staff and client is allocated a care-coordinator
▪ Implement induction programmes, and to identify and provide for on-going training needs.
▪ Establish and maintain effective working relationships.
▪ Develop and maintain good assessment and review procedures which become the foundation for
appropriate care plans.
▪ To ensure that services and support are provided in a person centered way, using person centered
approaches
▪ Ensure personalised care, treatment and support through involvement
▪ Make sure that clients and staff are protected from risk of exposure to a health care associated infection
▪ To contribute to the overall development and modernisation of services, and to ensure compliance with the
aims and objectives of “Valuing People”.
▪ Ensure that clients are safeguarded against the risk of abuse
▪ Ensuring CQC standards are implemented and maintained, addressing short falls identified through
inspections and audits
▪ Identifies a lead role in:
o Individual assessment and reassessment of care needs.
o Management of Infection control.
o Management of Medication.
o Management of Moving and Handling.
o Tissue viability care and management.
o Nutritional and dietary management.
o Identifying the staffing requirements to meet client needs
▪ Ensure that appropriate kinds of intervention take place to meet the user´s needs and rights.
▪ The registered manager in consultation with the assistant care manager and care coordinators will maintain
a statement of purpose
▪ Liaise with other agencies involved with the user to ensure the provision of integrated services.
▪ Working knowledge of Health and Safety
KNOWLEDGE
Demonstrates and applies good technical knowledge relevant to the role including:
▪ CQC & the Essential Standards of Quality and Safety
▪ Being aware of Employment Law and other areas of legalisation covering areas like Mental Capacity Act, DOLS legislation Assessment and support planning, Safeguarding etc
▪ Cash flow, Monitoring KPIs, Risk Assessment, Commercial Awareness, Motivating Staff.
Safe And Fair Recruitment Commitment Our organisation is committed to safeguarding and promoting the welfare of adults at risk and/or children and expects all our staff and volunteers to share these values. We are also committed to treating all applicants equally and fairly based on their skills, experience, and ability to fulfil the duties required of the role applied for. This is regardless of any protected characteristics (ethnicity, gender or gender re-assignment, religion or belief, sexual orientation, physical/mental disability, age, pregnancy or maternity, marriage, or civil partnership). Applicants must share with us all the relevant information that we have requested in this application process, but we would like to reassure applicants that any information provided will be treated in the strictest confidence in a fair and open manner. Suitable applicants will not be refused employment because of offences or conduct which are no longer relevant, and do not place them at, or make them a risk in – the role for which they are applying. We will ensure that all our recruitment and selection practices reflect this commitment. Our client is an equal opportunity employer that is committed to diversity and inclusion during this application process and in the workplace. Their Equality and Recruitment Policy is available on request from info@jigglestaffing.com.