_{12th June, 2026}

The opportunity:

The Visitor Services Attendant plays a crucial role in delivering quality and positive visitor experiences within the resort. Provide on the ground support to resort guests, stakeholders, contractors and staff through your extensive knowledge of Mount Buller and Mount Stirling and Alpine Resort Victoria's products and services. 

• Provides a professional and friendly visitor information, for resort guests, visitors and stakeholders, demonstrating a breadth of resort knowledge and providing access to information and resources.
• Support other resort activities such as events, administration and visitor services support in AirZone
• Manage varied and conflicting demands and situations to meet agreed standards and timelines.
• Accurately process purchases of products and services.

This is an on-site casual position at Mount Buller Alpine Resort, where you will get to enjoy the fun and excitement a snow season offers, whilst creating positive memories and experiences for guests and stakeholders. 

Experience the wonders a winter season has to offer as part of a positive and supportive team. 

Key Selection Criteria

• Previous experience in customer service, tourism or visitor information.
• Previous experience in a resort role (desirable). 
• Work well independently and in a team.
• Previous office administration experience (desirable). 
• Strong attention to detail.
• Follow established rules, processes and standards.

 The successful candidate will be required to: 

• Have full Australian working rights. 
• Currently hold or be willing to obtain a Victorian Working with Children Check – Employee type 
• Have a current, unrestricted Australian Driver’s Licence.
• Satisfactorily pass a police check and random drug & alcohol tests.  

Location: Mount Buller Alpine Resort Victoria
  
Salary Range: $26.92 per hour, plus casual loading + superannuation
  
Contract Term: Casual

Need more details? For more information including a copy of the position description please contact careers@alpineresorts.vic.gov.au
  
How to apply: Click on "Apply" and upload your resume, and cover letter addressing the key selection criteria.
  
Close Date: 26th June 2026
  
Applications will be reviewed daily so do not delay in submitting your application.
  
Who will you be working for? 
Established on 1 October 2022, Alpine Resorts Victoria brings a sector-wide focus and strategic leadership to the management of Victoria’s six alpine resorts: Falls Creek, Lake Mountain, Mt Baw Baw, Mt Buller, Mt Hotham and Mt Stirling. Each resort provides a unique experience of Victoria’s beautiful and remote alpine landscapes. Together they play an important role in supporting regional communities by attracting over one million visitors a year and sustaining ten thousand jobs. 
For more information, visit the website,  www.alpineresorts.vic.gov.au or www.fallscreek.com.au
  
Alpine Resorts Victoria is an equal opportunity employer and supports diversity and inclusion in the workplace.

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