_{29th March, 2026}

The opportunity:

The Air Zone Attendant provides quality and positive visitor experiences within the resort. Through your extensive knowledge of the resort and Air Zone facility, you will deliver activities, experiences and customer support in the Air Zone space, and across the Visitor Experience team to guests and stakeholders.

• Provide friendly, positive and engaging customer service at all times.
• Prioritise safety, ensuring guests are usig the Air Zone facitlity in a safe and compliant manner.
• Ensure that the facility is presentable at all times and kept clean and in a tidy state that is welcoming to all guests. 
• Complete daily safety, equipment and infrastructure checks as directed.
• Provide accurate, complete and timely information, recommendations and advice when requested.
• Manage point of sales transactions, bookings and guest access in and out of Air Zone. 
• Establish effective, professional working relationships and operate in a team environment.
• All other tasks as reasonably requested by Management.

This is an on-site seasonal role at Mount Buller Alpine Resort, where you will get to enjoy the fun and excitement a snow season offers, whilst creating positive memories and experiences for guests and stakeholders. 

Experience the wonders a winter season has to offer as part of a positive and supportive team. 

Key Selection Criteria

• Previous experience in customer service, tourism or visitor information.
• Strong communication skills, both written and verbal. 
• Experience working with children, e.g., in Out of Hours School Care (desirable).
• Strong attention to detail.
• Follow established rules, processes and standards.
• Previous experience in a similar type of facility (desirable). 

 
The successful candidate will be required to: 

• Have full Australian working rights. 
• Currently hold or be willing to obtain a Victorian Working with Children Check – Employee type 
• Have a current, unrestricted Australian Driver’s Licence.
• Satisfactorily pass a police check and random drug & alcohol tests.  

  
Location: Mount Buller Alpine Resort Victoria
  
Salary Range: Commencing from $26.92 per hour, plus casual loading + superannuation
  
Contract Term: Casual, seasonal.

Need more details? For more information including a copy of the position description please contact careers@alpineresorts.vic.gov.au
  
How to apply: 
Click on "Apply" and upload your resume, and cover letter addressing the key selection criteria.
  
Close Date: Sunday April 19th, 2026.
  
Applications will be reviewed daily so do not delay in submitting your application.
  
Who will you be working for? 
Established on 1 October 2022, Alpine Resorts Victoria brings a sector-wide focus and strategic leadership to the management of Victoria’s six alpine resorts: Falls Creek, Lake Mountain, Mt Baw Baw, Mt Buller, Mt Hotham and Mt Stirling. Each resort provides a unique experience of Victoria’s beautiful and remote alpine landscapes. Together they play an important role in supporting regional communities by attracting over one million visitors a year and sustaining ten thousand jobs. 
For more information, visit the website,  www.alpineresorts.vic.gov.au or www.fallscreek.com.au
  
Alpine Resorts Victoria is an equal opportunity employer and supports diversity and inclusion in the workplace.

Apply For Job