_{10th March, 2026}

The opportunity:

The Visitor Services Attendant plays a crucial role in delivering quality and positive visitor experiences within the resort. Provide on the ground support to resort guests, stakeholders, contractors and staff through your extensive knowledge of Mount Buller and Mount Stirling and Alpine Resort Victoria's products and services. 

• Provides a professional and friendly resort entry and reception for resort guests, visitors and stakeholders, demonstrating a breadth of resort knowledge and providing access to information and resources.
• Manage a broad range of administrative and transactional tasks, including handling of documents, information and finance-related matters requiring secure management processes.
• Support other resort activities with administration and other tasks.
• Manage varied and conflicting demands and situations to meet agreed standards and timelines.
• Ensure security procedures regarding accountable documents, information systems and buildings are strictly adhered to.
• Provide an efficient administration service that responds to the needs of local business operators, stakeholders and site holders or directs onto appropriate staff members.
• Accurately process purchases of products and services.
• Conduct Australia Post transactions, mail sorting, and associated mail recordkeeping as required.

This is an on-site seasonal role at Mount Buller Alpine Resort, where you will get to enjoy the fun and excitement a snow season offers, whilst creating positive memories and experiences for guests and stakeholders. 

Experience the wonders a winter season has to offer as part of a positive and supportive team. 

Key Selection Criteria

• Previous experience in customer service, tourism or visitor information.
• Previous experience in a resort role (desirable). 
• Work well independently and in a team.
• Previous office administration experience (desirable). 
• Strong attention to detail.
• Follow established rules, processes and standards.

 
The successful candidate will be required to: 

• Have full Australian working rights. 
• Currently hold or be willing to obtain a Victorian Working with Children Check – Employee type 
• Have a current, unrestricted Australian Driver’s Licence.
• Satisfactorily pass a police check and random drug & alcohol tests.  

  
Location: Mount Buller Alpine Resort Victoria
  
Salary Range: Commencing from $26.92 per hour, plus casual loading + superannuation
  
Contract Term: Casual, seasonal.

Need more details? For more information including a copy of the position description please contact careers@alpineresorts.vic.gov.au
  
How to apply: 
Click on "Apply" and upload your resume, and cover letter addressing the key selection criteria.
  
Close Date: Thursday April 9th, 2026.
  
Applications will be reviewed daily so do not delay in submitting your application.
  
Who will you be working for? 
Established on 1 October 2022, Alpine Resorts Victoria brings a sector-wide focus and strategic leadership to the management of Victoria’s six alpine resorts: Falls Creek, Lake Mountain, Mt Baw Baw, Mt Buller, Mt Hotham and Mt Stirling. Each resort provides a unique experience of Victoria’s beautiful and remote alpine landscapes. Together they play an important role in supporting regional communities by attracting over one million visitors a year and sustaining ten thousand jobs. 
For more information, visit the website,  www.alpineresorts.vic.gov.au or www.fallscreek.com.au
  
Alpine Resorts Victoria is an equal opportunity employer and supports diversity and inclusion in the workplace.

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