_{19th March, 2025}

The opportunity:
Support the Resort Operations team this winter in ensuring smooth and efficient outdoor visitor operations.

Working outdoors in the stunning surrounds of Mt Buller, play a crucial role and provide exceptional customer service to our guest in directing traffic, coordinate chain fitting bays, assist with bus stop management and assisting with general traffic flow in peak times.

If you love the winter environment and enjoy hands-on work, are willing to work as part of team in a customer facing role, this opportunity is for you.

Key responsibilities include:

• Direct drivers to park their cars and ensure the correct parking of vehicles as per training and under the direction of the Supervisor.
• Assist with bus stop management during peak visitation times.
• Assist with the traffic flow during peak travel periods and adverse weather events under the direction of the Supervisor.
• Undertake tasks/responsibilities of other visitor services department roles as directed
• Assist with the chain fittings bays as directed

Skills, experience and qualifications:

• Previous experience in a customer facing role
• Previous experience working outdoors
• Experience driving in hazardous weather and road conditions
• Excellent customer service skills
• Strong interpersonal skills and oral communication skills
• Traffic Management/Control Ticket - desirable
• Front End Loader with Medium Rigid licence - desirable

Need more details? For more information including a copy of the Position Description please contact careers@alpineresorts.vic.gov.au
 
Where: Mt Buller Alpine Resort, Victoria

How to apply: Click on "Apply" and upload your resume and cover letter, detailing your suitability and how your meet the key responsibilities and experience required.   

Applications will be reviewed daily so do not delay submitting your application. Shortlisted candidates will be contacted.  

Applications close: 18/04/2025

The successful candidate will be required to:  

• Have full Australian working rights.
• Hold a current Australian driver’s licence
• Satisfactorily pass a police check and random drug & alcohol tests
• Hold or be willing to obtain a Victorian Employee Working With Children Check
• Available to work weekends and school holidays
• Available from end of May to 30 September 2025 (or the declared snow season)

Who will you be working for?  
Established on 1 October 2022, Alpine Resorts Victoria brings a sector-wide focus and strategic leadership to the management of Victoria’s six alpine resorts: Falls Creek, Lake Mountain, Mt Baw Baw, Mt Buller, Mt Hotham and Mt Stirling. Each resort provides a unique experience of Victoria’s beautiful and remote alpine landscapes. Together they play an important role in supporting regional communities by attracting over one million visitors a year and sustaining ten thousand jobs.  
  
For more information, visit the websites: 
www.alpineresorts.vic.gov.au  

Alpine Resorts Victoria is an equal opportunity employer and supports diversity and inclusion in the workplace.

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